Shop HobbylobbyReviews of shop.hobbylobby.com

Store in Keene NH just opened so I checked it out. None of the aisles are numbered or have a list of items in them. Floundered around for a long time trying to find what I wanted. The few employees were busy trying to help other customers find stuff. Check out was awful, nothing scans, the clerk had to manually input everything I bought and she had to keep looking at a sheet of paper for codes. Generic receipt with no descriptions of the items. It only states 'ARTS AND CRAFTS' $2,99 don't know how I could tell if I was overcharged for anything. Won't shop there again, prices higher than Michaels.

Great store. REALLY need to figure out what needs to be done at checkout. Terrible service!

Do all stores not allow their personnel to take breaks at the appropriate time-per law? Do all stores make their employees stay hours past the time they should have been clocked out/past when the store closed? Do all stores have their employees crying, having anxiety attacks, etc? Are all employees worked overtime and no relief because management won't hire more help? Do all managers tell their employees if they don't like a department, he'll move them to another department, but then doesn't hold true to his word? Do all managers keep putting more burdens on their employees because they refuse to hire more help? That they just don't care and have no compassion for how they are treating their employees? Do all your stores have boxes of merchandise blocking isles so you can't shop the store? How are employees to order and take care of their departments when they are constantly on the registers and never in their departments? Elizabethtown, KY needs new management! It disgusts me to know this is how my friends are treated there. I thought this was a godly company? You do NOT treat your employees the way they are doing!!!! Stockmen are climbing ladders without someone supporting them. That's against OSHA regulations. I could go on and on! The management, Justin and Cameo, are horrible individuals that are leaving their employees crying, wanting to quit, etc. Shame on you Hobby Lobby!

My expierences at Hobby Lobby are amazing! Every two weeks their products go on sale, and they are around 50% off! The vast majority of their products are good quality.

I have never experienced such poor customer service! I was at the store on Saturday, October 22nd and spent $183.70. After getting home and realizing I was charged full price rather than sale price for fall candles I had purchased, I returned today, Monday, October 24th for a price adjustment. Upon presenting the receipt, I was told they would not adjust the price without bringing the physical item back to prove I had purchased the item. I spoke with the manager and her supervisor. All I was asking for was the price adjustment on 2 candles purchased at $13.99. I was made to feel like they did not believe that I actually purchased the items that were ON MY RECEIPT. These were supposed to be 50% off for fall candles and I was charged full price. After being told I couldn’t prove if I purchased fall candles or candles from the candle department (which I was told were 50% off) they would not do the price adjustment because that was policy. After researching policies on both the receipt and website, this “policy” is stated no where. I have never heard of needing to an actual item to receive a price adjustment. So much for customer satisfaction!

Hobby Lobby needs to have electric scooter’s for handicapped patrons who can’t walk to much, might increase sales. Wanted to go shopping with my wife today but couldn’t as I broke my patella 3 weeks ago and cannot walk around too much till it heals. Electric scooter would have been nice at the HL in South Naples.

Hobby Lobby online I have had a wonderful experience with HOBBY LOBBYonline. I could probably spend hours shopping in store because I utilize Arts and Crafts as a creative outlet. What I found dynamic about the online ability to purchase is some very important products they sell in bulk at a very good price. Wood working projects and why I chose to search their online store in the first place. The wooden crates in abundance are sometimes bulky and become heavy and the way they shipped them to me was genius. The packaging and bubble wrap ensured no damage to my products. That is special. Not only did I not have to haul the load home, because of direct delivery, the items were on discount sale price and in stocks. Wonderful experience with them so much so, I can reuse the bubble wrap and sheets of paper packing, awesome!

Store #864 is Alexandria VA. Is unbelievable. They followed me and my 6 year old son around the store as we were shopping and accused my son of playing with a small item right infront of us. Also told me that I need to work on home training for my kids. The store manager did nothing about the behavior of Niesha Minor after this was brought to his attention. They racially profiled us for no reason at all. DO NOT SHOP HERE!