us.bellman.comIn Bellman & Symfon, we are driven to develop and provide solutions contributing to a safe, secure, and independent life for people suffering from hearing loss all over the world. All products are developed together with hearing professionals and users and produced under the highest quality standards. Our products are used by university hearing clinics, audiologists, insurance companies, and private individuals all over the world. Welcome you also!
us.bellman.com (shop.bellman.com) has 117 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Joyce
A human actually answers the phone! Charles was so courteous and helpful with my impatience and unnecessary request for information that was later included in the box. Bless these people
Response from us.bellman.comJan 2, 2025
Dear Joyce, We are happy to help and we are here for you! Thanks for your positive comment on our service, I will share this with the team here! Happy New Year! Best regards Peter Jungvid Founder & CEO
Helen H.
It was simple to set up.
Response from us.bellman.comNov 28, 2024
Dear Helen, Thank you very much for your comment, and for letting us know! Your feedback is certainly much appreciated and shared with my team here! Happy Thanksgiving! Best regards Peter Jungvid Founder & CEO
David D.
Was happy I was hoping It would help but because of wearing aids And drying list to my pondra music my hearing aid are Bluetooth it won't work
Response from us.bellman.comNov 14, 2024
Dear David, I was initially concerned to see your previous 1-star comment, so I asked our customer support team to reach out and assist you. I’m truly pleased to see that you’re now satisfied—thank you so much for sharing your updated 5-star review! Your feedback means a great deal to us, and please don’t hesitate to reach out if there’s ever anything we can do for you. We’re always here to help! Best regards, Peter Jungvid Founder & CEO
Andrew C.
Works as if should, had Great customer service when my order wasn’t correct and they apologize and fixed the issue asap.
Response from us.bellman.comOct 30, 2024
Dear Andrew, Thank you for your comment above. I am very pleased that you are satisfied with our product and service. Thanks for allowing us to correct the issue for you and for sharing your experience! Best regards Peter Jungvid Founder & CEO
Leo G.
Personal service when we placed the order, an email explaining all the necessary details to complete and receive the order. By a real person.
Response from us.bellman.comOct 29, 2024
Dear Leo, Thank you for your positive comment on the personal service you received; this is much appreciated and also motivates our team here! Thank you again! Best regards Peter Jungvid Founder & CEO
KUSHWANT S.
Great alarm clock
Response from us.bellman.comOct 6, 2024
Dear Kushwant Singh, Thank you very much for purchasing our Alarm Clock Pro and for sharing your comment. Your comment is much appreciated and motivating for our team here! Best regards Peter Jungvid Founder & CEO
Joel
It Works My wife is deaf and I am hearing so I think we have been able to test this product fairly well. We have the pager and charger, the bed shaker, the flasher, and the baby cry transmitter. Positives - It works. My wife says it's annoying but wakes her up. - Seems to be decent quality but time will tell. Negatives - It's expensive. It may be a fair price I don't know but it's definitely costly to get all the components. That being said we are grateful it is even an option. Definately worth it for us. Additional thoughts - we have the baby in the same room as us so we are not able to use the flasher right now because it is so bright. This means if you buy their baby cry system you will probably want to buy the pager which I did not realize does not come with the charger. The bed shaker only works with the pager if you have the charger for the pager.
Response from us.bellman.comSep 22, 2024
Dear Joel, Thank you for your comment regarding our Wireless Alertings system, it is much appreciated. Regarding the Flash Receiver, there are two things I want to mention if you feel that it is too bright. First, you can twist the upper part (the flashing part) so it flashes into e.g. the wall instead of straight ahead. Secondly, we have a Flash Receiver Cover that you can use to lower the flash intensity. Please check this link (on our European website): https://www.bellman.com/en/product/alerting-products/accessories/flash-receiver-cover/ So far we don't promote these covers in the US because the demand is low. However, if you want one, I will send one to you as a gift (no charge). Please let me know if you would like to have a Cover, and send me a message at [email protected] Best regards Peter Jungvid Founder & CEO
Michael N.
The voice amplifier was delivered fast, but without the german socket adapter. I called, next day it was in my mailbox. Great service!
Response from us.bellman.comSep 19, 2024
Dear Michael, I am sorry that the German socket was not included. However, I am pleased to notice that you received it in your mailbox the next day and that you are delighted with our service. Thank you for your comment; it helps us to continuously improve and is most appreciated! Best regards Peter Jungvid Founder & CEO
