BENNY
TOOK CARE OF PROBLEM
Ordered wrong size of support, gave me return instructions, and before I even had the return on the way, I received the new size in the mail. Great service and good product.
Shop-Orthopedics is a leading provider of DME medical equipment with more than 30 years in the business. We pride ourselves on excellent customer service and rapid delivery times. We can even bill your insurance company! For any questions, please email [email protected] or give us a call at 855.618.5610 for assistance.
Shop Orthopedics (shop-orthopedics.com) has 530 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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BENNY
Ordered wrong size of support, gave me return instructions, and before I even had the return on the way, I received the new size in the mail. Great service and good product.
Nancy R.
I ordered a TENS machine from Shop Orthopedics. At the time of order, I happened to be under the care of Home Health Care and, my physical therapist helped me choose the TENS for me. The P.T. supervisor also had high praises for this TENS stating Chatanooga was the stellar maker of TENS. Both my P.T and, the P.T. supervisor took all my information for their use. I have referred a relative to Shop Orthopedics. My purchasing and, shipping experience was outstanding.
Susan
I ordered two Maxtens units recently from Shop Orthopedics. Steve Senzik gave great customer service! When one of the units had a problem, he sent a packing slip and before I even asked, he had sent out a new unit. Everything was done quickly, kindly and efficiently:)) Would surely go through them again:))
Jacklyn
The order was processed quickly enough. It arrived on my doorstep when it was committed to arrive & the packaging was well done.
daniel
One of the best experiences I've had. Your people kept me informed at every step. Thank you.
DC
When I placed this order for the back support I was a little skeptical since I had never order anything from this web site well I am so glad I did my husband loves it and since he has such back problems this one has a gel pad that you can remove and lots of support. It's definitely worth the purchase. Nothing but a 5 star as far as we are concerned.
Hadley S.
Godd attention to detail and customers. When the item I wanted was out of stock they found a good substitute. Prior to shipping the one I wanted was found misfiled. I was called and my original choice was shipped and arrived on time. Good show!
Anonymous
I had sugery on my left thumb to repair of a fracture dislocation. The brace the orthopedic assistant fitted me for was bulky and covered mywrist and forearm, causing inflammation over the carpometacarpal joint of my thumb. The FLA 3 D thumb brace was the best choice.