STUART AV & Lighting G.
great product
great product. love the braces
Shop-Orthopedics is a leading provider of DME medical equipment with more than 30 years in the business. We pride ourselves on excellent customer service and rapid delivery times. We can even bill your insurance company! For any questions, please email [email protected] or give us a call at 855.618.5610 for assistance.
Shop Orthopedics (shop-orthopedics.com) has 530 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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STUART AV & Lighting G.
great product. love the braces
CableExec
I recommend this site and will order from it again, based on my (somewhat limited) experience with this website. I purchased elbow pads, which I have to wear for some time into the future because of an injury that requires I keep the area impact-free. The only reason I did not rate this site with 5 stars was that the instructions for the items were not very clear and I ended up figuring things our for myself. The pads are very price competitive compared to name brands and what you can get at surgical supply stores. The quality of the items themselves is no less than I expected. The items were ground-shipped and arrived in good condition (new items) and in the time I expected.
Linda G.
Needs to include instructions. I had no idea what to do with the plastic sleeve, until I googled a link showing it was shrink tape and where to place it..
Purchasing Manager, P&O C.
My initial review was harsh because after ordering a specific item we were sent an incorrect item by the manufacturer. The item was not going to work for our client and it did cause a delay for our company to provide the type of product and care we strive to give our clients on a consistent basis. The folks at shop-orthotics.com were very responsive to the issue and did all that they could to remedy the situation. I am thankful for their quick response and help with the matter. I would contact them again for future needs.
Response from Shop OrthopedicsMar 2, 2018
Sorry for the miscommunication. Please contact us to get this situated.
Timothy H.
Although I ordered and expected a brand new brace, the Ossur Unloader One Lite I received was obviously one that had been returned. Thankfully, It was in excellent condition and therefore I accepted it. Shipping was prompt.
Response from Shop OrthopedicsFeb 14, 2018
Thank you for your review. I'm sorry to hear that the Unloader One Lite you received looked like it was used. We can offer you a free exchange if you'd like. Otherwise, can you let me know how the brace looked like a return so that we can improve and make sure this doesn't happen again?
Geo
Their prices are good, the shipping method was not to clear.
Response from Shop OrthopedicsFeb 14, 2018
Thank you for your review. We are glad the pricing was right and apologize for not being clear on the shipping method? Can you let us know the issue you were experiencing so that we can work on improving in all areas? Thanks
Jonathan C.
Very good pricing and respectable delivery time. Shopping cart felt a bit clunky, but still quite usable. I'd shop here again.
Response from Shop OrthopedicsFeb 2, 2018
Thank you for your review. We are glad to hear that you are satisfied with our speedy delivery time. Have a lovely weekend! Shop Ortho Team.
Green Eyed W.
Order placement, shipping and delivery went very well. The search function on the website could use improvement. In my case, I was looking for a dressing for a Breg Polar Care wrap. I knew the Breg part number. The search function was unable to find it by keyword or by part number. After looking through many product listings, I did find it.