RESTART
Great platform and easy integration
Great platform and easy integration
Response from ShipStationJul 2, 2026
Thank you for the kind words! We're glad the integration has been smooth. We appreciate you sharing!

ShipStation is the world's leading AI-powered shipping and logistics platform, offering comprehensive, end-to-end capabilities and real-time data-backed insights. Optimize your entire shipping logistics operation and ship smarter with ShipStation.Centralize your entire fulfillment and logistics operations—from inventory and warehouse management to order management and returns—eliminating the need for separate, disparate tools. Set automation rules to save time and money, cutting out manual tasks, speeding up fulfillment, automatically finding the lowest rate, and receiving low stock alerts with inventory syncing.Simplify decision-making and make smarter, data-driven operational choices based on key performance indicators, including inventory levels and carrier efficiency. Gain intelligent, real-time analytics through a dashboard that provides insights into every phase of the fulfillment process, from order creation to final delivery. As your operational partner, ShipStation grows with your business and enables smooth scaling by centralizing, optimizing, and automating as order volume increases. Eliminate the need to hire more staff or add more tools to your stack.For businesses requiring customized shipping workflows, the ShipStation API embeds shipping directly into your platform, automates fulfillment at scale, and seamlessly integrates with complex technology stacks, including ERPs, WMSs, and marketplaces.Gain operational control and meet your delivery promises to delight your customers. Manage, fulfill, and ship smarter with ShipStation, the one platform for all your shipping and logistics needs. Key Features:Order Management: Combine orders across channels and prioritize based on filters, tags, stores, and more.Carrier Discounts Get exclusive discounts from UPS, USPS, FedEx, and more. Cut costs everywhere you ship.Automated Rate Shopping : Automatically get the cheapest, fastest, or best-value shipping option based on your criteria, every time.Fulfillment Autom
ShipStation (shipstation.com) has 693 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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RESTART
Great platform and easy integration
Response from ShipStationJul 2, 2026
Thank you for the kind words! We're glad the integration has been smooth. We appreciate you sharing!
KEVIN L.
Solved my issues
Response from ShipStationJun 30, 2026
That's what we love to hear! Thank you for sharing. We're glad we could help get things sorted!
imeda F.
Great service! Really helpful
Response from ShipStationJun 29, 2026
Thank you for the kind words! We're glad we could help. We appreciate you taking the time to share!
Moe S.
Responsive and resourceful. Exactly what you expect from a reliable partner
Response from ShipStationJun 23, 2026
Thank you for the kind words! Being a reliable partner is exactly what we strive for. We appreciate you taking the time to share your experience!
Cheryl L.
I love my ShipStation!!! It is very easy to use. If I ever have problems, the customer service line is easy to use, I get to talk to live, real people who are very friendly, knowledgeable,& show care & concern about the issue I am having. I love the fact that ShipStation & the companies staff are very dependable, which makes my life at work very easy. THANK YOU & keep up the excellent work:)
Response from ShipStationJun 23, 2026
Thank you so much for this wonderful review! We're thrilled to hear that ShipStation has made your work life easier, and it's great to know our support team has been there for you when you needed it. We'll be sure to pass your kind words along to the team. Comments like this mean a lot to us. Thank you again!
Mary Q.
very easy to use, and always updated correctly. thanks,
Response from ShipStationJun 23, 2026
Thank you for taking the time to leave your review! We appreciate your kind words and are going to be sure to pass them along to the team. Have a great rest of your day!
Shane B.
This company customer service is just terrible. 5 days, 22 phone calls, 0 action. Tried to escalate to a supervisor, promised by 3 different agents that the supervisor would call - never received a call, just got a support email from the supervisor giving a bs response with no resolution to the issue. Cannot speak to anyone who lives in North America, always speaking to an agent who has a screaming baby in the background or just reads their internal company documents to give blanket responses rather than trying to solve really easy situations. Day 6 now..... Update - 9 days now, still no action. Even reached out to Jeff Campbell, Senior Partnerships Manager @ ShipStation Global and said he would look into it - never got a response back from him. Seems like a company where the inaction filters from top down.
Response from ShipStationJun 22, 2026
Hey Shane, thank you for reaching out and surfacing this issue. We sincerely apologize for the experience you've had and completely understand the frustration after this much time without a resolution. We want you to know the right people are aware of your situation and actively involved in working toward a fix. A member of our management team has reached out to you directly via ticket #9799593 to provide some clarity and serve as your point of contact. As soon as we have an update, we will follow up with you there.
Hilda C.
Was good. Customer service
Response from ShipStationJun 22, 2026
Thank you for the kind words! We're glad our customer service hit the mark. We appreciate you taking the time to share your experience!