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Ship & Play Reviews | Read Customer Reviews of shipplay.com

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Shipping & Logistics
Ship & Play

Ship & PlayReviews of shipplay.com

4.7362 reviews
Shipping & Logistics
11400 N. Jog Road, Suite 300, Palm Beach Gardens, Florida

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Ship & Play4.7

Reviews362 About Contact

Overall score

4.7 out of 5

Excellent

Average of 362 reviews

Distribution

5★86%
4★5%
3★4%
2★2%
1★3%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(855) 792-7529
shipplay.com
[email protected]
11400 N. Jog Road, Suite 300Palm Beach Gardens, FL 33418

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About Ship & Play

Whether you're a frequent flyer or a once-a-year vacationer, Ship&Play relieves you from the hassle of waiting in long lines, wrestling with oversized suitcases, or sifting through a sea of luggage lookalikes at baggage claim. With Ship&Play, you simply pack your bags, schedule a pickup, and enjoy a stress-free travel experience. Backed by an on-time delivery guarantee and personal customer support, where you can always reach a real person, you’ll quickly wonder why you ever traveled any other way.Travel the way it's supposed to be.

Ship & Play (shipplay.com) has 362 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: shipplay.com
Website: shipplay.com
Category: Shipping & Logistics
Location: Palm Beach Gardens, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 9% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Ship & Play reviews

362 approved reviews, newest moderated first

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Giri C.
Dec 23, 2025
Golf bag
Delivery earlier than promised
Report
Jay M.
Dec 19, 2025
Excellent service
Excellent service. shipment arrived from USA to Canada in 24h - 3 days earlier than expected. Easy to schedule and pay online. Excellent experience- will use again. Saved us from flying to the US just to pack up the dorm.
Report
customer
Dec 17, 2025
I would give you five stars
I would give you five stars, but FedEx delivered my golf clubs upside down in spite of clear signage and labels indicating which side is up. They did the same thing last year. Fortunately, the contents survived.
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Karyn G.
Dec 11, 2025
Easy experience
I received all the necessary paperwork and shipping labels and both sets of Golf clubs were delivered in both directions.
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Tracy
Dec 7, 2025
Loved the pick up from the house and…
Loved the pick up from the house and delivered to my house!
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Cindy
Nov 30, 2025
Organized & Efficient!
They sent us preprinted labels and zip ties to attach to our golf bags. Our bags arrived at our destination very quickly.
Report
O O.
Nov 29, 2025
MY LUGGAGE WAS PICKED UP ON TIME AS…
MY LUGGAGE WAS PICKED UP ON TIME AS SCHEDULED AND DELIVERED ON TIME AS WELL. ONE OF THE LUGGAGE WHEELS WAS SLIGHTLY DAMAGED BUT IT WAS THE ONLY ISSUE.
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Leslie Nitikman S.
Nov 28, 2025
It took more than 5 days to be…
It took more than 5 days to be delivered. It caused me some anxiety.
Response from Ship & PlayDec 5, 2025
Leslie, Good afternoon, and thank you for taking the time to review your recent Ship&Play shipment. Upon further review, we can confirm that when you placed your order, it was scheduled to be dropped off at FedEx on November 13th and delivered no later than November 21st. The shipment traveled cross-country via our Ground service, which carries a 6-business-day transit time. Your shipment was dropped off on November 13th and actually arrived one day ahead of schedule on November 20th. Please know that if you ever need a faster delivery in the future, we do offer express service options such as 3-Day Express, 2nd Day Air, and Next Day Air. We apologize if the delivery timeline was not clear during the booking process and appreciate your feedback. If you would like to discuss this experience in greater detail, please do not hesitate to contact us at 855-792-7529. Thank you for choosing Ship&Play!
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