Cary B.
Customer service
My experience with ship and play was second to none. Kind, knowledgeable, courteous and helpful are just a few words I can describe. Pleasurable ecperience I would recommend to anyone.

Whether you're a frequent flyer or a once-a-year vacationer, Ship&Play relieves you from the hassle of waiting in long lines, wrestling with oversized suitcases, or sifting through a sea of luggage lookalikes at baggage claim. With Ship&Play, you simply pack your bags, schedule a pickup, and enjoy a stress-free travel experience. Backed by an on-time delivery guarantee and personal customer support, where you can always reach a real person, you’ll quickly wonder why you ever traveled any other way.Travel the way it's supposed to be.
Ship & Play (shipplay.com) has 362 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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362 approved reviews, newest moderated first
Cary B.
My experience with ship and play was second to none. Kind, knowledgeable, courteous and helpful are just a few words I can describe. Pleasurable ecperience I would recommend to anyone.
Elise Z.
This is such a great service idea, so convenient! Customer service was excellent. My only issue is my bag wheel was damaged but that’s most likely due to the shipping company in travel.
Reginald H.
FANTASTIC communication!!! Up until I received my luggage
Gretchen K.
Such an easy way to ship baggage and snowboard. Customer service was exceptional as well.
Evelyn H.
Suitcase arrived intact and on time. Price was reasonable.
customer
Shipping process went well, however when I had to call customer service for answers they lady was really rude and not understanding. I spoke with a manager about it and he was nice. Otherwise would have given 5 stars
jennifer L.
very easy process and good communication on process of the shipments
Reginald H.
It was communication from day one. All I had to do was receive preprinted luggage tags and place them on my luggage’s and wait for pick up…..Also, the online was easy for this none technical 68 of age senior!! Not sure why more people do not use this services. It is cheaper than airlines fees and extremely convenient. I travel often at least every 60 days and will never check luggage again at the airport…