Carlos Marino Umana S.
I’m very unhappy with Touch of Modern
I’m very unhappy with Touch of Modern. Most of my ordered items have been late, or not delivered. That said, I’m glad they have Shipped.

Shipped provides a modern way to track your orders, resolve shipment issues and more
Shipped (shippedapp.co) has 108 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Carlos Marino Umana S.
I’m very unhappy with Touch of Modern. Most of my ordered items have been late, or not delivered. That said, I’m glad they have Shipped.
Justin
Touch of modern consistently lied and they keep telling me to file a request with you all the request with you all was approved touch of modern never has returned with any other response or a new shipment I don't know who to blame you or them but this is not something good I'm a very unhappy customer who's been ripped off now the only thing I'm interested in is a complete refund
Response from ShippedOct 8, 2022
Hi! We received your stolen shipment issue report on 9/30/2022, which was resolved immediately and replacement order O6565554075 was issued. Based on the tracking number, looks like it was delivered yesterday.
Mike
It was ok, although I didn’t get my complete order and when it was too late to get a replacement cause the sale was closed
Response from ShippedOct 8, 2022
Hi Mike, we're sorry that a replacement was not available. But a refund was issue back to your original payment method on 9/24/2022.
customer
This is amazing company!!! I’m trying to figure out a way so I get this on every package I order!!!
Praveen G.
Excellent experience. The lamp was broken when I opened the package, although there was no damage to the box itself. After contacting and submitting the picture, the claim was approved right away, Shipped contacted the seller, and arranged the replacement. Couldn't have gone better than that!
Leon L. N.
Thank You so much for your professionalism and dedication to getting things right. I appreciate it greatly.
Always G.
Absolutely love them. The are on it. So easy to work with.
Friendly
Very good, got a hold of them about a shipping damages, they sent me a new one at no cost from me! Outstanding