Melissa M.
The bag was all ripped up when we got…
The bag was all ripped up when we got it back with holes.

Founded in 2021, Ship Camps is a safe, convenient, global delivery service for campers’ trunks, luggage, and boxes. With stress-free shipping to and from home, Ship Camps makes the journey to camp easier than ever. Ship Camps offers parents an alternative to carrying, checking, and claiming baggage at the airport. Working in conjunction with world-class logistics providers, Ship Camps ensures on-time delivery for all shipments - guaranteed. Parents can have their child’s bags picked up directly from their home or office and delivered to almost any camp worldwide. Every shipment comes with complimentary insurance and a dedicated tracking team that monitors the progress of campers’ bags every step of the way.
Ship Camps (shipcamps.com) has 561 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Claim this listingShipping & Logistics · Tampa, Florida
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Showing 31 reviews with 1 star · Clear filters
Melissa M.
The bag was all ripped up when we got it back with holes.
Jason H.
Not sure what service you guys really provided? You ship with FedEx, not picked up by somebody within your company like other camping baggage shipment companies. We could have just as easily shipped with FedEx ourselves and not be charged extra.
Campshipment
FedEx never showed up for pickup. Had to drive to a location last minute, then they showed up unannounced after the bag was already in route. Customer service was not helpful and didn’t reply to email requests.
Courtney
This was our first time using Ship Camps and unfortunately it was a bad one and we won't be able to use them again. Normally I box my daughters trunk at UPS but our camp asked us to use Ship Camps. My daughters trunk got destroyed. One handle was ripped off, the wood was punctured, the metal edges came off. We now have to purchase a new trunk. I was blown away. I will be calling Ship Camps to see what we can do about it. But I was so disappointed. Over the years she has collected bumper stickers and attached them to her trunk, and thats what she is most sad about. So unfortunate.
Response from Ship CampsAug 8, 2022
Hello, Thank you for taking the time to submit your review. We are truly sorry for the damage that occurred to your trunk. While we are saddened by this , the trunks is insured as we noticed that you have not let us know about the damage before this review was written. A member of our staff will reach out to you so we can begin the very simply claims process with you. Again, truly sorry for the damage that occurred. Thank you
Maureen S.
Service was prompt but out trunk was beat up beyond repair
Julie M.
For $189+ we came back with a broken trunk and the entire lid was not attached and it came a day later. For the price the local shipping store was much cheaper and the $1000 extra without tell the camp would be nice too. Our camper had to remove things to not go over the 75lb limit after the camp realized the rule.
Response from Ship CampsJun 29, 2022
Hello, Thank you for taking the time to submit this review. We are truly sorry for the damage that occurred on your trunk. Looking over the order, we do not see that you have reached out to our team to make us aware of the damage as this item is insured. A member of our staff will reach out to you to discuss this further.
Tatum R.
Son's bag arrived completely destroyed at camp. I sent photos and email to customer support this morning.
Response from Ship CampsJun 17, 2022
Hello, Thank you for taking the time to submit the review. We are sorry to hear about the damage on the camp bag. I see that our staff responded to you first thing this morning to ensure that we can take the steps to get the bag replaced for you. Looking forward to hearing from you and resolving the issue. Thank you!