Camper P.
Had to send the luggage way too early…
Had to send the luggage way too early in order for it to be delivered to the camp on time at an affordable rate. When a child is going to overnight camp for several weeks, they have to pack most of their clothing. In order to make it to camp on time, the luggage had to be shipped 9 days before arrival date. That's not acceptable. If given a choice, I would not use this company.
Response from Ship CampsJul 18, 2024
Hello Camper Parent, Thank you for your feedback! We're sorry to hear our transit timing caused an inconvenience for your family. The camp your camper attended requested a bunk delivery service option through Ship Camps and we must accommodate their request for how their shipments should be received. The logistics behind this service require more time to be set aside for shipments to arrive at a warehouse, be sorted, and be delivered directly inside each camper's bunk. We offer this unique service to our partnered camps to help them save time and resources when readying the grounds for the start of their session. If you have any questions, please do not hesitate to reach our team by phone at (855) 540-2267 or via email at [email protected]. Thank you!


