Melody K.
Not a 3D Representation
The picture was true to what I sent but the ad made it look like it would be a 3D representation, which it was not. Wish I had known. Also I received 2 updates that it was delivered for a week before it actually arrived.
Response from ShinefulFeb 19, 2024
Dear Melody, We sincerely apologize for any disappointment you may have experienced regarding the ornament you received. As stated at the time of purchase, our 2D ornament only has one side with plastic protection. We understand that this detail may not have met your expectations, and for that, we sincerely apologize. We hope this clarification helps to alleviate any frustration you may have encountered. Your feedback is invaluable to us, and we will take your comments into consideration to improve our product descriptions further. Thank you for your understanding.

