Elizabeth M.
Leaks
love my cup - the pink was much brighter online and the only issue I have physically with it is that it leaks if it tips over.
Response from ShinefulAug 1, 2024
Dear valued customer, We're truly sorry to hear about the issue with the product. It's important to us that you receive your items in perfect condition, and we sincerely apologize for any inconvenience this may have caused you. To ensure we can resolve the problem smoothly, could you kindly send us a picture of the issue to our email [email protected]? We appreciate your understanding and cooperation in this matter. Should you have any further questions or concerns, please don't hesitate to reach out to us.

