ShiftReviews of shift.careers

Response from ShiftMar 4, 2026

Dear Kajal, We’re truly sorry to hear that this was your experience. That’s never the impression we want anyone to have after joining us. We completely understand how frustrating pricing concerns can feel. The $0.42/day reflects the introductory promotional rate, and the renewal terms are presented during checkout before confirmation. That said, we take feedback about clarity very seriously and will continue reviewing how this information is communicated. We’re also sorry to hear that the content didn’t meet your expectations. We’re continuously working on improving the depth, clarity, and overall value of our materials, and feedback like yours is important in helping us do that. Your refund request has been received and is being handled by our support team, and we’re committed to resolving this promptly and fairly. Thank you for sharing your experience. The Shift Team

Response from ShiftFeb 26, 2026

Hola Alejandro, Lamentamos mucho leer sobre tu experiencia y entendemos completamente tu frustración. Queremos aclarar que actualmente el programa está disponible en inglés. Esta información se menciona durante el proceso previo a la compra, pero entendemos que debería comunicarse de manera más clara y visible en el momento del pago. Agradecemos sinceramente que lo señales - nos ayuda a mejorar. También nos gustaría destacar que nuestros coaches están disponibles en español, por lo que las sesiones por chat y la comunicación pueden realizarse completamente en español. Nos gustaría tener la oportunidad de revisar tu caso personalmente y asegurarnos de que recibas el apoyo adecuado. Por favor, contáctanos directamente en [email protected] para que podamos ayudarte lo antes posible. Gracias por compartir tu experiencia.
 El equipo de Shift

Response from ShiftFeb 9, 2026

Hi Samantha, We’re very sorry to hear about your experience and understand your frustration. Shift is designed to provide career guidance, advice, and support to job seekers rather than direct job listings, and we apologize if this wasn’t clear from the advertising. Regarding your subscription and notifications, we normally send confirmation emails upon sign-up and reminders before payments. It sounds like these may not have reached you, which we sincerely regret. We’d like to review your account and ensure you’re fully supported, including processing any eligible refunds if applicable. Please reach out directly to our support team at [email protected], so we can resolve this promptly. Thank you for sharing your experience. The Shift Team

Response from ShiftJan 5, 2026

Hi there, Thank you for taking the time to share your experience. We’d like to reassure you from the beginning that we are not a fraudulent business, and we genuinely review and respond to every customer request. Your case was carefully reviewed by our support team. We’re truly sorry for the frustration and appreciate you bringing it to our attention - your feedback helps us improve and serve our customers better. Best regards, The SHIFT team

Response from ShiftDec 12, 2025

Hi Phila, Thank you so much for sharing this - it truly means a lot to our team and to Ally. We’re really glad you didn’t back out, and even happier that you felt heard and supported. Shift is designed to work for all kinds of career paths, including entrepreneurial ones, and it’s great to see you gained more clarity and confidence. Ally will be thrilled to know her guidance made such a difference. We’re excited to keep supporting you on this journey, you’re not doing it alone! 🙌 Warmly, Shift Careers team

Response from ShiftDec 8, 2025

Hi Alan, We’re sorry to hear about your experience. At Shift, we pride ourselves on providing personalized guidance through our real human coaches, and we always aim to respond as quickly as possible. Occasionally, responses may take a little longer outside of working hours of your dedicated coach, but we’re committed to giving every client the best support. We’ve already processed your refund, and your coach is still available should you wish to continue exploring guidance at your own pace. We truly appreciate your feedback as it helps us maintain the high standards we set for all our clients. Warmly, Shift Careers team

Response from ShiftNov 28, 2025

Dear Li Zar, We are really sorry to hear about the issues you’re experiencing - we completely understand how frustrating that is, especially after paying upfront. To help you quickly and make sure your case is reviewed promptly, could you please contact our support team directly at [email protected]? They’ll be able to look into your account, fix the access issue, and process anything needed right away. Thank you for your patience - we want to make this right for you as fast as possible. Warmly, Shift Careers team

Response from ShiftNov 19, 2025

Hi Mansi, Thank you so much for your thoughtful feedback, it truly means a lot to us. We're really glad to hear that your new resume made you feel confident and proud of your skills and experience. That’s exactly how it should be! We’re rooting for you as you take your next steps, and we can’t wait to celebrate your success together when you land that job you deserve. The SHIFT team