Julie S.
Fraudulent Company
UPDATE: I continue to know people who ordered caps in 2022 and later who still have not received their caps or a refund ( despite asking). I strongly urge people to avoid buying shower caps from this company. They are stealing money and rarely shipping product. They are refusing to give refunds to those requesting. They are asking people to delete negative reviews. Their reasons as to why there are problems continually change. They continue to market, send emails offering discounts, and take orders ( and money) from unsuspecting customers. Check out their Better Business Bureau rating before ordering. You will see many more reviews such as this. If I could give zero stars I would. Like everyone else here, I ordered 2 caps in November, paid for them, and never received product. I felt bad and assumed that money was gone. After emailing for months, an email to orders at shhhowercap.com today was read by the owner. She personally called me and refunded my money. I had 5 star service today. I had 1 star service for the last 5 months, thus the 3 star rating. If you paid for and never received product, try emailing orders at shhhowercap.com. I do believe she is trying to make everyone whole after her operations stumbled with a warehouse and website change.