Abit P.
I've had only positive experiences
I've had only positive experiences - surprised by negative reviews. Have bought for myself twice and buy as gifts without issue. The longest lasting shower cap out there.
SHHHOWERCAP® is an established, industry-leading e-commerce brand operating at scale, fulfilling hundreds of thousands of orders. With that volume, occasional operational issues can occur under normal circumstances. What is not normal is the inaccurate and misleading narrative currently reflected on our Trustpilot page.The current reviews do not reflect our business, our ethics, or our 10-year track record. They are the result of a documented competitive attack.We have been actively working with Trustpilot to address this ongoing reputational harm. However, the platform’s response has been insufficient. The same gaps in policy and enforcement that allowed this exploitation to occur continue to allow it to persist.As a result, the original harm is being extended — long after the underlying issue has been resolved.While we are shipping orders on time and fulfilling all customer obligations, the false narrative has created unnecessary customer concern. This has led to increased sensitivity around routine shipping variables, escalated interactions for our Care team, and additional operational strain as we manually review patterns of inauthentic activity across platforms.This is not a reflection of our business. It is a consequence of platform failure.The continued visibility of inaccurate and manipulated reviews is materially harming our company and misrepresenting who we are.It also impacts customers directly — creating confusion and undermining trust where it should not.We have been in business for a decade. For eight of those years — while generating millions in revenue and fulfilling hundreds of thousands of orders — our Trustpilot presence reflected fewer than ten total reviews.The sudden surge of approximately 300 reviews aligns directly with the moment we enforced our patent and intellectual property rights against an accused knockoff of our female-founded invention.We have operated with integrity since day one. That has not changed.We will continue doing the wor
The Patented Original SHHHOWERCAP® (shhhowercap.com) has 325 customer reviews on Five Star Index, with an average rating of 1.7 out of 5.
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Abit P.
I've had only positive experiences - surprised by negative reviews. Have bought for myself twice and buy as gifts without issue. The longest lasting shower cap out there.
Valerie C.
OMG!! This is a life changer! I was legit using an old plastic stretched shopping bag as a showercap... why? This is gold and preserves my hair perfectly between face washes and body showers! Thank you!!
Shawn W.
In addition to their responsiveness, it’s a product that has seamlessly integrated its way into an appreciated and regular part of our life. It adds a pop where before showercaps were otherwise innocuous. Mornings are hard, and this little zap of character and purpose gives that little extra nudge that is not always appreciated in the moment, but certainly in the longview. Also, it’s lasted the better part of a decade and is still chugging along, and that ain’t nothing.
Ashley
I purchased a Shhhowercap several years ago and it is so well made, I never needed a replacement! The first time I used it, I knew it was different from other shower caps. The material is top notch and it is so well made! My hair is completely dry but also protected; no frizz! I was so impressed, I’ve purchased several more as gifts. I am looking to purchase another one just to have different “looks” because I also use it in steam rooms and sometimes as a swim cap.
Julia D.
I’ve had my Shhhowercap for six years and have used it multiple times per week, every week, since 2019. I love it. It really keeps the humidity out of my hair so I don’t have to re-style it every day even though I showered. I have thick hair that is very sensitive to humidity and this cap is a godsend. I also have bangs, and I usually leave them out of the cap to wash them with zero to minimal impact on the rest of my hair. The cap stays put and keeps water and humidity OUT! I take it with me in every trip. Once I had my mom ship it to me because I forgot it at her house and couldn’t live without it! I rave about this thing to everyone. Definitely recommend if non-hair-wash days are part of your shower routine.
Samantha G.
I owned my shhhowercap for 10 years before needing to buy another. CPW is insane.
emily R.
Love this product so much I bought one for my mom and daughter after trying mine!
Response from The Patented Original SHHHOWERCAP®Oct 30, 2025
We're so happy to hear it! Most of our customers across the world feel this way. If you have any friends IRL that love their SHHHOWERCAP® please ask them to review here. We're still dealing with some fakes and TrustPilot is not removing even with our proof.
Daryl P.
I purchased my first cap in 2020 and have since enjoyed giving these beautiful, long-lasting, well-fitting for any length hair, waterproof caps as gifts. Just received my newest order for two caps last week along with a lovely handwritten note from a specific individual and the Team for being a steady customer and being patient as there was a delay with my order. It was worth the wait. I highly recommend Shhhowercap for the product, designs, and fantastic customer support!