Shernbao USAReviews of shernbaousa.com

I never received what I payed for... I still waiting for my products

Awesome dryer, so quiet and powerful. Excellent customer service. 5 🌟

I ordered an electric tub, electric table, and large stainless steel kennels. I have loved everything so far! The kennels were a little tricky to put together because the directions were hard to understand but they work great and are easy to clean!

Love this dryer stand and arm. Makes my nervous dog much calmer.

This little dryer has been the best purchase by I've made in awhile. It cuts drying time in more than half. I wish I would have got this sooner.

I highly recommend this table. It goes as low as 10" and my dogs can just walk off it. Very convenient -- good on your back, too.

Although I really like my dryer I had an issue with the hose, I contact support via phone and was asked to email support a short video of exactly what was going on. I emailed the very next morning. It’s been many months and I have never heard back. There were no replacement parts available at the time via the website so my husband had to “jimmy rig” my dryer hose. I just bought my dryer March 2020. I had a k9 for 15 years and never a hose problem once. To bad about the lack of customer service in your company because your dryers are really nice. Hilary Evans

The product is great. The communication wasn't great. My item was on backorder, but there was never any notification of this fact until I asked why the product hadn't shipped after 10 days. In today's environment that's not good.