James R.
When I rcvd my 2 black diamond crepe…
When I rcvd my 2 black diamond crepe… When I rcvd my 2 black diamond crepe myrtle mystic magenta trees 1 major limb of one was 66% severed I sent a pic and they sent the return paperwork to return it to Sam’s club who sells them 15 dollars less that’s extortion atleast they should sell their own sams club rcvd it back on 4/14 and today is 4/22and shelhealth has yet to return my money when you call their number it’s a recording telling you to email them naturally this is confrontation avoidance. A crappy company on a good day which doesn’t even have the balls to address their dysfunctional issues they really need to man up their organization or roll the heck out I’d I don’t have any type of contact or refund by 4/25 I will be pursue this with the better business bureau Details are there’s no excuse why it took over 2 weeks after my return tree was rcvd by the supplier In addition why would I order from you again when due to shelhealth stupidity I knew I could reorder through sams No reason for me to donate 15 additional dollars to your company And here’s a thought hire someone to answer the phone everytime you call you get leave a message



