Buyer beware. My experience with Shay Coaching was disappointing, inconsistent, and not worth the amount I paid. This is not an elite program or service. The marketing statement about being an elite program is farther from the truth. The program changed frequently, disorganized, communication was inconsistent, and I do not believe I received all of the services I paid for. For the price, I expected significantly more structure, support, accountability, and value. Prospective clients should also understand the strict no-refund policy before enrolling. I found some of the owner’s communication and business practices concerning. There are ethics issues too long to list. At times, interactions felt manipulative and overly focused on payment/her earnings rather than actually delivering a positive client experience. So before investing your hard-earned money, research other coaching programs, compare what is being offered, read every policy carefully, and get all promised services in writing. Be cautious of high-pressure or manipulative sales tactics for vulnerable women. I also recommend researching the owner’s professional and business history and understanding your options for filing consumer or state complaints if promised services are not provided. Do not be intimidated if you are not receiving what you were promised and file complaints.
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Melissa Tony S.
How you do anything is how you do…
How you do anything is how you do everything. I took Shay’s biology course in the middle of a major site/company transition. There were a few hiccups getting me launched. But let me tell you something, Shay strives for excellence and as a fellow CEO, the way she took ownership, recognizing & rectifying the situation and going above and beyond to make sure my experience was successful speaks volumes to me. I am moved by Shay and her teams dedication to her clients. Thank you!
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Anonymous
Amazing service, very questionable ethics and treatment
Amazing service, very questionable company ethics
Extremely disappointing company. Don't get me wrong, the work is tremendously helpful, and I just went to redownload the app but I am apparently banned? I wouldn't be writing this publicly, but since they refuse to acknowledge me privately and have a habit of responding then ghosting, I guess this is the only way. I have had one clash with a love specialist a few years ago, but I still kept it respectful despite the frustration, but I have also been treated poorly directly and indirectly by Shay. Her assistants and appointment setters would frequently reach out to me over the years, just to ghost when I would respond, and then do it again a year later. Her assistant lied about her "leaving the country for the rest of the year and no longer being available" for our session that very morning, despite me seeing her full open calendar. I responded profusely apologizing for any past tension and if I had done anything, in fact, I have apologized too much and unnecessarily so, given how I was treated both on the calls themselves and outside of them, and then, despite them saying "we are here for you every step of the way,"at the end of every email, they would just ghost. I bought their $999 package on the app last year and received nothing. I reached out, they replied briefly to get my contact info, and then they never got back to me. I filed a dispute, got my money back, and after I won this dispute, they sent a generic email full of 'sisterhood' language and a free PDF, promising they were there to help me with access and that my journey was deeply important to them. Yet here I am, still locked out of the app's core features, and coaching services are conveniently never spoken of again. It's all marketing language with zero execution. It's just nuts to me because all you had to do was say "we are not a fit, don't reach out again." Instead, you get my hopes up, make content that insinuates that we are f*'d if we don't work with you, you say similar things to me in private using the art of story telling, sales and poking at my personal triggers, and then use the silent treatment and ghost...? Instead of just being clear? That's not feminine energy, that's abuse. Shay's work is amazing, so it's genuinely so confusing and upsetting that they behave this way behind closed doors (I am not including everything I experienced, but there are email and text receipts of all of this). I'm not even trying to chase something that's clearly rejecting me, I just love myself enough to fight for my best life and my healing, and was fine to settle for using an app and self-guiding. I personally found this content extremely effective. But now I'm banned. Got it. Very strange, but all the best to anyone who works with this company. I also wouldn't be surprised if they threaten me or try and paint me as unwell for leaving this review but it's literally just the truth.
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Monique O.
This is an amazing app
This is an amazing app. The video lessons on here have helped me to breakthrough blocks that I wasnt aware of. It has helped me to change beliefs about myself that have been holding me back from love.
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Jacinta W.
Life Changing Experience!!!
Working with Shay “Your Love Diva” and her team has been a deeply transformative and soul-awakening experience. I came across Shay through her Instagram posts. Her energy and her teachings felt like gentle activations that spoke directly to parts of my soul. I watched her free content online for over a year before I decided to sign up for her services.
After watching another one of her lives on Instagram, I realized I needed to commit to myself and finish my healing work. When I first started the program, I thought I was ready, fully committed and open. I was listening, but had not yet fully surrendered. I was present but now fully committed. However, I still received Shay’s wisdom, and in divine timing, something within me softened and clicked.
I signed up for Boss Diva University with Group Coaching. This program combined self-led modules, monthly group coaching, and monthly 1:1 coaching. The program is intense and requires A LOT from you. But I am reminded that it took decades of trauma to get us here. So to heal it requires deliberate, intentional, focused, and committed work.
Shay and Coach Alisa hold space in a way that is both loving and powerful. The coaching is top-tier! Both are honest, direct, and deeply intentional. They see you fully, honor you individually and still call you forward to be your highest and best self, even before you think you are ready. Shay, her team and the HerPocketCoach app pair perfectly to reflect to you without judging the parts of you that need healing on a soul level. This deep healing will guide you home to your intuition, inner power and inherent worth.
Fast-forward to today, and I am more aware of my emotional patterns, I have increased my self-trust and intuition, and the way I am moving through life has shifted. I am transforming my relationship with myself. I have greater clarity around my boundaries, deeper trust in my inner knowing, and a stronger connection to what I desire and deserve without any guilt.
If you want to release old cycles, deepen self-love, and step into clarity, alignment, and embodied empowerment — then you are in the right place. Shay and her team are sacred, life-shifting guides. I am deeply grateful for this journey and wholeheartedly recommend her to women who are genuinely devoted to their healing, growing and becoming.
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Dilana M.
App has really jump started my interest in changing
I’ve listened to Shay’s Facebook posts for a while before I decided to download and subscribe to the app. I like that the app starts off with some personal questions to help you learn more about yourself. I’ve only completed one course, but I like that’s it’s readily available to do when I have time and it gives me the opportunity to reflect on what she’s talking about and how it applies to my life. The course has given me things to think about such as what I want out of a partner and what kind of relationship I want. It challenges me to really think about my future and how I can invest in myself. Looking forward to trying more tools!
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Lové
Exceptional and Fascinating Love Specialist
HerPocket Coach is phenomenal! It's one of a kind, accessible coaching available whenever you're in need of guidance, encouragement, or support. The courses are like unusual delicacies. Meaning subjects, topics that are rarely discussed or not even considered by other dating coaches. The app interface is very welcoming, soothing, and easy to navigate through. With a community chat where we encourage each other's journey along the way. I love Shay!
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Rhea M.
The best life decision!
I have been apart of the program for over a year now and I do Enjoy the community. I love The meditations and the daily routine somehow aligns with my daily life issues so I am Able to understand everything instead of reverting back to old habits of self destruction and reacting with out clarity. My life has gotten better and my family also.