800razors.comReviews of shavemob.com

This razor solves the issues of being on a blood thinner and cutting my skin. I do not have to give up wet shaving. There is no comparison with electric shaving and I have used the best available. Happy to find this and do business with this company.

Hello, I've been meaning to do this for some time. I actually compared your blades with Gillette, Dollar Shave Club and Harry's. I also compared your shave cream with Harry's. I just had to know. I thought your blades gave me the most comfortable shave. This is with different shave creams and with heavy and light beards (heavy meaning more than one day, light meaning one days growth). I experienced no razor burn with your blades and your blades had the least drag. Gillette was second, Harry's third and DSC fourth. Gillette and Harry's were close. Gillette's trimming blade I think is the most effective overall; however, in overall performance, with all things taken into account, I prefer your blades easily. I actually look forward to shaving, who would have thought? I found no difference with how long the blades last really. Shave creams: I have used a traditional shave cream in a steel can for all of my shaving life; but, I tried yours when you had the free promotion. I will admit I was a bit skeptical at first; but, its all I use now. Your cream has been criticized for being more watery than others and it is; but, it also works better. Harry's is thicker; but I still get a better more comfortable shave with yours. You are supposed to mix it with a little water anyway so, I do not think it matters much. The more important fact is that your cream absorbs better. Harry's cream is thicker; but it doesn't absorb into the skin as well. your cream lubricates better and my skin feels better afterward. I even find it more difficult to rinse Harry's cream from the blade when I am shaving. The shave is less comfortable their cream using any of the blades. I realize this is all subjective; but, I have tried them all and I think your product is the best. My only complaint is that you really could have come up with a better name "Excalibur" or something like that a little more jazz; but, that's all I got. Thank you for a great product and thanks for making them in the US. Sincerely, Ed Fronczek

As i was having trouble finding a replacement holder for my 5 bladed handle in australia ,I sent an email to 800razor to obtain one , with out any problems they sent me one as quick as lighting . THANKYOU so much and it was also good to see that service was still alive . NOW I understand the saying only in america . cheers

Didn't love it, thought it was rather watery....prefer thicker

I bought shave cream and razors before the holidays and liked the product. So i bought more for my kids as presents and they really liked it. Its a pretty good deal.

I tried the product about 8 months ago and I loved the value and the fact that it is made in the USA. I have been using it and now added the shave cream which is different than any other shave cream i have used before. it took some getting used to but now i love how it makes my face feel. I got a coupon in my email so I bought some for my wife. I forgot to use the coupon and called up. they refunded my money for the coupon that day. No questions asked. I hope my wife likes them.

I have tried several shave cream product and blades. Some would kind of work, but they would all end up irritating my face. I would look horrible. The shave cream from 800razors.com is fabulous! It works just as advertised. Make face looks and feels absolutely perfect! It is really nice to shave with. Very smooth and silky. I was going broke and getting fed up with the price and quality of the name brands, so I have been trying every alternative I could find. After 800razors.com, I stopped looking. The razors and the shave cream are so fantastic, I bought 4 complete shave kits and gave them to my friends. They all love the razors and the awesome shave cream. P.S. - I never give reviews, but this product is just to good not to let people know about it!

800razors was to send me a package prepaid. The package arrived on February 28, 2015 with $6.50 postage due. I paid the extra postage and requested reimbursement from 800razors. I received 4 separate emails in the next hour. They claimed they have a business account with USPS, have shipped thousands of packages without incident, that the package was shipped “if it fits, it ships” USPS Flat Rate and offered to refund my purchase price if I returned product postage paid back to them. Of course, the first two and last don’t have any bearing on refunding my postage and the third, well, is only partially true. I sent back photos showing the package was NOT shipped in a Flat Rate package (invalidating Flat Rate postage). The receipt USPS provided was the shipping label, with tracking number visible, showing the USPS Postage Due stamp and $6.50 written in by USPS as the endorsement of postage due per standard USPS procedure. THIS IS A VALID UPSP RECEIPT though 800razors would not accept it as so and ignored all substantiating material I provided. This receipt would have been acceptable to the IRS and my former Fortune 100 employers but 800razors refused to accept it. In their emails, 800razors used terms like "federal offense", "impossible to have any difference in the postage" and "fraudulent postage due". With regard to the postage due stamp on the package, 800 razors stated "That stamp you have shown is not something USPS would use.” They again claimed to be some kind of preferred vendor for USPS and know all about the workings of USPS. 800razors even opened a USPS investigation and stated I’d hear from USPS in three business days. The next morning, I received yet another email, this time with the signature of the CEO, reiterating 800razors had done nothing wrong and again explaining USPS policies and procedures. I responded in detail but did not receive a reply.. I, too, work closely with USPS and thought I was fairly knowledgeable about their processes and procedures. So, I consulted the USPS website and confirmed what I already knew: the non Flat Rate packaging caused the postage increase and the postage due stamp and collection were, in fact, proper procedure. The website states that "If the item is short paid, it will be delivered postage due to the addressee and the letter carrier will endorse it to show the amount of the postage due." This is exactly what happened and what I provided to 800razors. Three days passed and I did not hear from USPS re their investigation so I contacted USPS myself. I spoke with a clerk in the post office that handled the box, the manager of the person who responded to 800razors’s investigation request and then to an investigator from the USPS Consumer Affairs Office. The Consumer Affairs Office representative and I had multiple phone calls and she even pulled the USPS scans of the package moving through their system and explained the calculation of the additional $6.50 due. $5.05 was paid by 800razors as part of Flat Rate shipping but, due to the incorrect packaging, the retail postage of $11.55 was applied. Hence, $6.50 was due on delivery. She followed up in an email detailing the above and stated: "You are right on all accounts. I do not understand where 800razors is coming from or where they are getting their information." I nearly simultaneously opened a case with the BBB and a dispute with American Express. The BBB went through three rounds of negotiations with 800razors. 800razors again reiterated their vast knowledge and experiences with USPS procedures, that this has never happened before and the “Burn Free” guarantee where I could have the privilege of paying postage to send my product back for a full refund of the product only. They claimed they’d checked with USPS and was told this could never happen - but declined to give us names or contact information of those with whom they spoke. 800razors offered no comment on the USPS website data or the notes from the USPS Consumer Affairs Office. The case also devolved into personal attacks. 800razors claimed I was trying to get something for free and even claimed I tried to get a refund before the package arrived. They said I'm not a "customer" and that their "customers" get great service. How sad that any business owner would act that way. They further offered to refund more than the the postage due if I provided a printed USPS receipt showing the tracking number. I explained through the BBB that my mail carrier does not carry a portable printer or a credit card machine and could not provide a printed receipt at the time of the transaction. Mail carrier transactions are cash only and this is consistent with USPS website. (Transactions at a Post Office are handled differently.) The letter carrier explained that the label with endorsement is the receipt. 800razors knows this but continues to demand what does not exist and could not exist due to existing USPS mail carrier procedures. 800razors continued to ignore the UPSP documents, USPS website or the transcripts of the USPS investigation they initiated both to me and the BBB. The BBB came back to me and asked me for my supporting evidence. I suppled the photographs which 800razors already had, the USPS website info and the email information from the USPS Consumer Affairs Offices complete with names and contact info. I also provided the USPS case number (which 800razors opened) which substantiated everything I was saying. All of this became part of the BBB file to which 800razors and I had full access. When the BBB presented this info to 800razors, 800razors replied (typo is from 800razors): “Is BBB advocating a company just hand over money with no substantiation? Because that is what the complaints r is asking for. USPS claims this never happened and if it did, the customer would have a receipt.” Again, 800razors made no attempt to explain away all the info they I provided. They simply demanded a recent in a format that does not exist. The BBB is not an enforcement agency and cannot force 800razors to make good on the postage. BBB dropped their rating for 800razors, posted an unresolved complaint issue (which should stay for three years) and closed the case. The AmEx complaint process was much quicker. AmEx does not allow for much text in their disputes. It is basically a multiple choice system so I could not elaborate on USPS conversations or the USPS website info. However, it did allow me to attach the photos. Three days later, American Express credited the shipping charge to my account. A letter dated March 6 followed confirming the refund. There was no detail in the letter. I phoned to ask how they made the decision. AmEx would not elaborate but the representative did say they did not like the answer 800razors provided. I updated this review on March 23. Within minutes of my posting of this review, I received an email from the CEO of 800razors. 800razors refunded an additional $6.50 claiming they never heard from American Express and the refund I received was from them and not from an AmEx dispute resolution. Simply not true; the refund was received weeks ago and has the AmEx dispute case number right on the refund notice. 800razors also requested TrustPilot take down this review (for the second time) claiming I am missing proof of purchase. Really??? A few hours later, also on March 23, I received an email from the manager of the person I'd been working with at the USPS Consumer Affairs Office. It states, in part: "I verified in our internal database that 800razors is not a USPS managed account, nor do they have a Business Service Network (BSN) Representative. ... The fact that someone there is trying to quote the vast USPS without a specific title, name, and their comment should be of no value to the BBB. As indicated accurately below, the USPS can and does charge postage due. ... Trying to obtain a receipt from the delivery unit after the fact is difficult. Your photo really should be enough evidence to show the BBB that the item is not in a flat rate package, for which the ‘if it fits is ships” does not apply. It is unfortunate you are having this back and forth with 800razors If they ever provide a USPS contact name to the BBB to identify their ‘USPS rep’ I would be glad to advise them of this matter." I sent a thank you email to the CEO of 800razors thanking him for the refund, advising that the refund was a duplicate and providing particulars of the refund transactions. I also forwarded the lastest information from USPS Consumer Affairs manager. There has been no response. On March 25 I received notice the BBB reopened then reclosed this case. Since 800razors did reimburse $6.50, the BBB considers the matter resolved. They did slightly raise their rating of 800razors, though not up to the previous levels, and the dispute remans visible on their website. Sadly, the USPS issue remains unresolved. I am sure 800razors believes they are right but I KNOW I paid the $6.50 and have various forms of written documentation to prove it. We asked the USPS representatives for 800razors to be identified so they could connect with my USPS representatives (already identified to 800razors and the BBB) but a response from 800razors was not received. Perhaps USPS made a mistake. Perhaps the USPS representatives for 800razors are misinformed. Perhaps my USPS representatives, the USPS website and the AmEx resolution are all wrong. We'll never know because the conversation didn't happen and, in that case, everyone loses and no one learns. It's a shame one has to go through such lengths to get a company to respond appropriately. 800razors' reply below shows the level at which they like to play. Paying for two refunds without ever receiving the a receipt in the format they demanded, partially cleaning up their BBB rating and chasing public reviews trying to protect their reputation is unproductive for all. Responding to the BBB rating change and this post after the fact is not in the interest of good customer service. Oh yeah, they say I'm not a customer so I guess I don't get customer service. There are many other razor companies on the market. I strongly suggest you look elsewhere for your razor needs.