Shark RobotReviews of sharkrobot.com

I ordered a necklace mirror thingy as a gift for a friend. The product is pretty bad quality. From the outside it looks pretty but on the inside the metal is a bit scratched up. For the price I expected more. The hinge is also wobbly which is the main issue. The shipping was pretty fast for the fact it came from America to Czechia (16 days).

Not normally one to write many reviews but clarifying that if you're ordering internationally (specifically the UK) their DHL use diverts through Evri, meaning there is a slim to none chance you will actually recieve your parcel. They don't offer anything else as an alternative so sadly this lost pre order that I wanted 2 months for is long gone and I won't be ordering from shark robot again until they can offer alternative shipping. They did however give me a prompt refund for the lost/stolen items, but yeah utterly let down by evri.

i have tried to order off this website multiple times and there always seems to be a problem. usually i’m not the type to leave a review but this is unreal, i ordered two standees didn’t hear anything about my order for months until i had to reach out. apparently my address was incorrect so it’s being held at the post office i clarify my addy with them. it is the correct address i got to the website and review my orders it’s under the correct address. so someone has messed my address up. i contact the post office they returned it to sender. respond back to sharkrobot they say nothing they can do about it and no refunds will be given. i spent $90 on these standees and most likely will not receive them or the money back. as an international buyer i would not recommend buying off sharkrobot.

Two keychains with characters on. They wern't inside the acrylic. But on it, those two key chains are bubbly scratched messes cause the characters were printed on the outside and laminated over. After a month and a half waiting, they didn't press the character pics between two peices of plastic. Just cut out the shapes and slapped their pics on. For Thirty GBP. Not good enough. But you can't review or sent complaints. Cause every try they tell you this is the wrong email to sent complaints too.

The worst online shop I've ever encountered. There has been (supposedly) an issue with the delivery of my order. Nobody contacted my about resolving it. After weeks of email back and forth (their reply rate takes days) nothing is resolved - they deny refund because I'm international customer. Bad customer service (no will/effort to resolve problem). Definietly not recommending buying anything in that store.

Excellent customer service. I recently made an order of a mug and t-shirt, but received 2 mugs. After emailing the customer service team and confirming the situation with myself and the delivery company, they confirmed I could keep the mug and would send out the t-shirt no questions asked and no extra cost. All handled by real people, no chat bots, auto responses, or any such anti-consumer practices. No complaints at all.

They've got serious quality issues. I got a few shirts from them recently and both of them had their seams coming apart after being worn one day and washed once in a standard cycle. Worse was that one of those shirts was a limited edition thing and, while they did refund me, they told me I could pound sand when it came to getting a replacement for the limited edition shirt.

Een paar keer besteld bij deze Amerikaanse webshop vanwege Hazbin Hotel en Helluva Boss. Levering altijd gekregen. Voor shirts bestel wel een maat kleiner dan je hebt.