Shark RobotReviews of sharkrobot.com

Purchased a Premium Loona Plush from these folks, she showed up safe and sound a couple weeks later. Packed very well and she looks as unimpressed as expected lol. They shipped her out literally as soon as USPS started accepting packages bound for Canada again which was awesome, bonus points for offering service in Canadian dollars to avoid pesky conversion fees. Will definitely shop here again.

I purchased a power detect never touch vacuum and mop. It doesn’t actually do what you ask it to do. I called customer service, they said they would call back. They never did. I called them again and got a replacement which also doesn’t work. I spend more time trying to sort the robot out and resetting it than, actual cleaning. Awful product not fit for purpose.

Absolutely horrible! I was ready to spend a lot of money on Merch from Vivziepop since I'm a huge Helluva Boss and Hazbin Hotel Fan. First time I wrote a mail to them to ask the question if I'd be possible to buy a bulk of Pre Order Items instead of just three (cause there was a limit of 3 articles in the cart) they answery back with "You have to put your items in the cart and then buy them by checking out". Yeah...thanks Captain Obvious. Very helpful answer.... Still I wanted the merch so I put my three items in the cart, ready to do multiple purchases instead of just one and typed in my adress WHERE I LITERALLY LIVE and have been living for longer than five years and the website says "adress seems to be wrong, please check again!"... Got up, went outside, looked at my house, went back in, picked up the Amazon package I had gotten a few days ago, checked on the package that displayed my adress and called BS! 'Okay' I thought, 'Just gonna write to them again. So I did write again and explained my problem eanna know what they answered?! They told me NOTHING! The same stupid bot reply like last lltime. One scentence "something seems to be wrong with the adress. please check again." So yeah: Useless / non existent customer service, absolutely terrible management and a very sad and disappointed customer. Don't buy here, it ain't worth the hassle.

I have ordered from here many times and its always come on time, i havent ordered very big or expensive items before because im from the EU, so shipping is very expensive. But i ordered a Youtooz for my birthday 4 months ago, and it still isnt here, i was preorder and from vivsiepops, and know she has had truoble with preorders before, but it is still very annoying. But the quelity is good and not overprices for merch, unless you dont live in USA.

My order #1361422 which I made in May 2024 still not delivered to Europe in December 2024. The store gave me the tracking numbers: GM545115523003171394 and LW502986528DE. There is neither way to track the parcel, nor to refund. Please keep clear of this fly-by-night operation.

Everything is fine until you have a problem with your order. The costumer service is really bad. We bought the Stolas Nightlight and within 8 weeks, the switch fell off, and they are soo ooo sorry, but there is nothing they can do. No refund, no replacement.

After sale service is non existent. Cannot buy replacement mop pads. The stores stocking the vacuum cleaner robots does not stock the mop pads and none available on the Shark website.

I should have checked the review before I placed order. They sell specialties with high price tags. I would expect higher quality and better services. I received my order of Blitz mug, which came with a clear defect on the handle. However, when contacting the customer service, they refused to replace the mug because of the 7-day return policy. If you want to order anything from Shark Robot, make sure you check your goods as soon as they arrive. This shop is quite arrogant and they do not care about services in spite of the high prices.