Jessica P.
After 2 months still nothing
I ordered from here 2 months ago and still nothing! They are refusing to give me my money back..Big scam!!
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Shapessy (shapessy.com) has 166 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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Jessica P.
I ordered from here 2 months ago and still nothing! They are refusing to give me my money back..Big scam!!
Lucy B.
Ordered the high waist shaper in XLarge per their order chart. When I finally got it I was so anxious to try it on! It looked stretched out but I put it on anyway. It slid on way too easily and did nothing to hold my tummy in or even smooth it out! I was So disappointed. Their customer service SUX! I had to fight with them to get an address to return it, then they still gave me a hard time. They are not clear on their return policies! This went on for weeks with them trying to tell me I have to return it in a specified time which I DID contact them in that time period. Problem is they ignored my emails and face book posts until I started posting bad stuff. I have repeatedly sent them proof of purchase, copy of priority mail and received by them receipts yet they keep asking for them. NOW they claim it was ‘misplaced’, then they ‘found it’ and lastly, suddenly, they now say there’s a 25% restocking fee! I’m so tired of them, I would not take any of their products even if free. Do yourself a favor and stay away from them!
Pissed off C.
Only gave it a one star because you have to give it one. Place my order knowing that I should order a size larger, So I ordered a 3X received it the weekend of Mother's Day I was excited. The excitement didn't last long for this 3X bodysuit there's no way it was going to fit me I couldn't even get it to me to zip and button. So I decided to give it to my sister who is a lot smaller and not as curvy, Guess what this size 3x bodysuit didn't even fit my sister who's a size 8 in jeans which according to the site's website sizing chart she should have been able to fit into a medium. I contacted representative to see about returning my item that didn't even have a receipt in the bag. Michelle was very rude you could tell she was reading for me manuscript she was very uneducated didn't even know Idaho abbreviation she thought it was Indiana. She refused to let me exchange and return my product even though I told her and explained over and over again it does not meet the size chart on their website. I will never deal with these people after I post this I will be filing with the BBB for they need better business service. Do not buy from this company. Stay true to your curves and order spanx for they always fit and their customer service is on top. I guess that's what I get for trying to go cheap...
chelle R.
These items are cool! Love the fit of it. And kudos to the Customer Support Team! Will definitely recommend this!
Gen R.
The products are great and I am satisfied with the Customer service I received. Keep up the good work!
Catherine W.
It fits great and doesn't roll down. Best shapewear I've ever have! I'd definitely recommend this to anyone!
The I.
Wow! These products are really good. Try this on for a few minutes and I was already sweating. The material and stitching is very good quality. The vest feels comfortable to wear. Recommended!!!
Baby M.
It took some time to get here but the customer service rep I talked to informed me about the delays ( damn virus!! ) and replies fast when I always message her for follow ups. The product was superb! Gave me a boost of confidence! Thank you so much Shapessy for the awesome product and good customer service.