Jonathan L.
I place my order but have yet to…
I place my order but have yet to receive a delivery date

Shan and Toad is the premier destination for the most fashion-forward kidswear. We offer a unique selection of designer brands along side the hottest emerging designers.
shanandtoad (shanandtoad.com) has 224 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Jonathan L.
I place my order but have yet to receive a delivery date
Sarah T.
Price in cart was different than price on item. I contacted live help and she was not apologetic and offered nothing. Sad because I really wanted the item and was ready to use my $10 new customer code.
Response from shanandtoadAug 18, 2021
Hi Ms. Sarah, I am sorry about your disappointment and for any confusion. There are a few brands wherein the prices differ depends on the size - the bigger the size, the higher the price. I assume this is what had happened. But when you change the size, the corresponding price will reflect accordingly. I hope this clarifies your concern. If I can help you with anything else, please let us know and we'll do our best to help you.
Bummed Shopper �.
Two stars only for Shan’s prompt response to my email when I received the wrong shipment. The issue still hasn’t been resolved, and as a first time shopper with this company I cannot give them any more than two stars. Hopefully they can do better in the future, but not going to take my chances to find out!
Response from shanandtoadJun 9, 2021
We are sorry to hear about this and for the delay in sorting out the issue. Being a consumer myself, this is not the experience we want you to have. Rest assured that this is a rare case and we will do our best to avoid this from happening again. We have sent you a personal mail about the status of the correct item and we will surely make this right.
Erica B.
Great selection, not user friendly for iPhone orders due to pop ups and widgets. Customer service was nice but unapologetic . I still haven’t received my shipment and it’s been over two weeks ... Im not thrilled at all. Just want my shipment fed ex says it’s in France now ?? From New Delhi India?? 7-10 business days my behind mommas!