Milan A.
I never received the package
I never received the package. I placed this order on Aug 1st and I paid for Priority 2-day shipping not only didn't they dispatch the order until 2-3 days later but 7 days now and I received nothing. This is ridiculous. The tracking says Delivered Aug 8 3:46 in/At Mailbox but I have checked the mail prior & after this notification and no package has been delivered. I don’t know the size of the package but always its larger than my mailbox so our 24hr/7days a week Receiving Room Staff always signs for the packages and in the USPS Tracking info there was no signature. It was not delivered at all. Of course, through this, the Customer Service is simply nonexistent. I tried calling to no avail just a generic answering machine to which I left several messages but no callback or follow up of any kind. Tried sending several emails asking for updates & confirmation but again to no answer. To sum it up no follow-up and no glasses before my vacation in addition to overall horrible customer service. I would not deal with them and am disputing this charge.