Brad G.
Updated Review!
UPDATE - After posting my review, I was contacted by a representative of the company. She was very nice and apologized for the delay. She was able to get my package processed and express shipped to my house by today (10/6) which is before my wear date. I am happy with customer service’s ability to have my issue resolved - however, I don’t know if it would have without writing my previous review. PREVIOUS REVIEW- Buyers beware!! Ordered a dress for my gender reveal on 9/13. Their website states that they have a 1-6 business day standard processing and 4-7 day shipping. It is 10/4 and I have still not received a shipping confirmation. I have contacted the company numerous times and all they say is that my order is “almost finished processing”. They have asked for my wear date (10/8) and promise it will be here by then. They said it will arrive Monday or Tuesday at the latest. They have two days to get the dress here and I highly doubt that is going to happen. I also commented on some of their posts hoping to warn buyers before placing an order - and they deleted my comment. They process the money the same day that you order it and only allow store credit for returns. Unless my order arrives tomorrow or Tuesday, my review stands firm at 1 star.


