Sexy Mama MaternityReviews of sexymamamaternity.com

Terrible. Similar to others , I ordered for my baby shower a MONTH AND A HALF IN ADVANCE. A month later I email them as to why My order hasn’t shipped yet and they said it’s still processing . I gave them my baby shower date and told them I needed it by that time . A week passed and still no shipping number . I emailed them again suggesting a refund and they said I can get store credit because it already finished processing and was on the converter belt to get shipped ...???? So I refused the store credit and said it might as well ship because I don’t want a single item at that store again . yet another week passes , within that week I got the shipping number and 4 days before the baby shower I received the dress ( let me clarify I needed a dress a good week and change before the baby shower so I can get everything I needed to match and to make sure it was a good fit) I figured I wasn’t going to get it on time so I found a beautiful dress from FashionNova for my baby shower that I ordered and received within a 3 days span , on normal shipping . The Sexy maternity mama Dress on the other hand was HORRIBLE QUALITY. I ordered the largest size, NO STRETCH. It felt like a men’s white t shirt they cut and sewed lace to . It fit around my body but looked terrible and the white looked so dinged , and the part that pissed me off the most was that the part that goes around my breast didn’t stretch or fit at ALL . What pregnant woman was this suppose to be for ? A 98 pound woman ? They said the largest size should fit up to a 12-14 in size and it should def have stretch because it’s for a pregnant woman . It was terrible . My husband had to literally peel it off of me . I looked like a sack of potato’s . Makes sense since their company is based in Idaho NEVER Again . UPDATE: indeed they are shooting emails out to other women and Me to remove Our reviews for a full refund . But if I wasn’t satisfied with how long the service was milking time before I got the dress why couldn’t you refund me then? Maybe you wouldn’t have gotten such a review at all and still lose the money that you sucked out of these pregnant women .But We payed for a dress and you got your money and an honest review. Suck it up buttercup , do better next time . Also IF COVID-19 IS EFFECTING YOUR SHIPPING AND PROCESSING , PLEASE DISCLOSE THAT ON YOUR WEBSITE AND STATE THE ESTIMATED TIME PROCESSING AND SHIPPING MIGHT OCCUR SO WOMEN CAN KNOW THE DELAY AND PLAN ACCORDINGLY. (example : Disclaimer : Hey mamas due to COVID-19 the a average time for processing is around 5 weeks plus shipping which could take up to an addition week or more depending on your shipping option, so please expect 5-8 week time frame for your order to get to you. If you have special instructions like An Event date , we will try our best to deliver it to you on a timely fashion please email us and let us know ” ALSO IF A WOMAN SAYS SHE NO LONGER WANTS THE DRESS ITS BEST TO HAVE GOOD CUSTOMER SERVICE AND REFUND HER THE MONEY ! Times are rough but it can’t be so rough you lose your integrity and understanding for your customers until they really aren’t satisfied and give their honest opinion and now you want to do what we asked from you to begin with .

My story is like many others... I ordered a dress for my baby shower after reading their website and ensuring I would have it in time. I never received an email that it shipped so I contacted them and asked if I could get an estimate of when it would ship since it should have already. I also specified what day I needed it on and why. Customer service gave me a run around indicating it was "almost finished processing" and would "ship shortly". I told them if I was not going to have the dress in time they might as well not even ship it as I would need to find a different dress. They refused to actually answer the question if I would get the dress in time, blamed COVID and finally told me I would get a tracking number by the end of the day. I did receive an email with the tracking however only the label was created and two days later the dress has still not actually shipped. I again reached out and told them the dress had not even shipped and to simply cancel my order because it was obvious I would not have the dress in time. She told me her records indicate it left the facility which was obviously a lie because 4 days later I actually got a notification it had actually shipped. Now my baby shower is in two days and I am left scrambling to find a dress. From the other reviews it looks like I have no hope of getting a refund either. I am shocked at the way they conduct their business. I would have much rather received an honest answer from them so I could have figured out another dress for my shower. I've seen several posts from Facebook groups I'm in of other woman having similar issues. Save yourself the stress and buy elsewhere so you are not stuck searching for a new dress two days before your shower! Update- I received an email from them the day before my shower stating they noticed my bad review and would offer a refund only if I took down my bad review. I think it's more important for woman to be informed this is what they put their customers through then for me to get my money back. They told me they would express mail me a dress hoping to make it in time for my shower. Why wasn't that offered before I wrote a bad review? They clearly did not care enough about me as a customer until they saw I wrote a negative review.

I absolutely loved my dress from SexyMamaMaternity! I knew I wanted to wear olive green for my baby shower and not a lot of stores have such a wide assortment of colors as SexyMama does. It was easy to find a comfortable and flattering baby shower dress! And the customer service team was able to get my dress to me in time for my baby shower!

First of all the customer service team is amazing! They answered all my questions, helped me decide on a size dress and they made sure my dress came in time for my baby shower! The dress I got was super comfortable and flattered my bump very well. I received so many compliments! I felt so beautiful 😍 thank you SMM!

Honestly my dress was PERFECT! I got it for my maternity photos this fall. It was so comfortable, fit great. I put in all the measurements requested and I’m so happy about the fit. I’m 37 weeks pregnant in my photos and I bought the dress when I was 33 weeks so there was enough give and stretch to accommodate my growing belly! The fabric is luxurious and so soft. I wish I could wear it all the time!

Love my gown for the photoshoot and suprise Babyshower. It was very comfortable. Everyone loved the dress n said I look like princess Jasmin.

The product is good. However the customer service and shipping are horrible. I placed my order 1.5 months before I needed my dress. 2 weeks before my “first wear date” I emailed them because I hadn’t heard that it had been shipped. They wrote back and assured me it would arrive by my “first wear date“. It arrived the day after I needed it, and so I had to scramble for another dress in my small hometown last minute. After I sent back the dress they would not give me a full refund because of a “restocking fee”. Very disappointed in this company since I gave them ample time to ship to me, I double checked, and they still could not follow through and in the end did not rectify their mistake by giving me a full refund. In regards to their reply below: after a string of nearly 50 emails back and forth to sexy mama maternity asking for a refund I finally filed a complaint with the better business bureau. It was only then that sexy mama maternity offered to refund the additional $7 that they fought so hard to keep when they refused my full refund. They did offer a full refund in exchange for me removing this review, but I feel that other customers should be able to know the truth and that is worth my $7.

Disappointed. I regret ordering. The website is inaccurate and the customer service is lacking. Poor quality for the price. I ordered dresses 15 days ago (10/14) for this weekend (11/01). I read all the policies and felt comfortable that my dresses would be here in time. I contacted them (10/22) and they gave me no shipping information.. a few days later (10/27) I asked when it would ship and they said “soon”. Flash forward to today.. 10/29, I ask for a refund and suddenly miraculously my order has been shipped. I know I won’t get it in time but I doubt I’ll even get it at all. Their refund policy is 20 days from date of order.. it’s already been 15 and I don’t have the dresses. Update/ they’ve emailed me twice in 24 hours saying “If you are not satisfied with your items, we are happy to make an exception and issue a refund for your order once the review has been removed.”