Sew What Box Reviews | Read Customer Reviews of sewwhatbox.com

Sew What Box Reviews | Read Customer Reviews of sewwhatbox.com

Sew What Box reviews

237 approved reviews, newest moderated first

tiffinie P.
Jul 8, 2025
Great customer service
Great customer service. My first box had an incorrectly cut piece of fabric for the project in the box they sent me a replacement right away. So my second month and I have yet another issue seems the laser cutting needs to be adjusted because none of my pieces are cut right
Response from Sew What BoxJul 9, 2025
Thank you for the kind reply! We were SEW happy that we were able to take care of the issue for you. If you have any further issues, please reach out to our customer service team with photos so that we can help. Thanks!
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Linda E.
Jul 8, 2025
The box was not worth the money you.put…
The box was not worth the money you.put into it.You could go to a craft shop and put it together for cheaper
Response from Sew What BoxJul 9, 2025
Thank you for the review. We do know that this box is not the perfect fit for everyone, but do have many members that appreciate the time-saving of having all of the pieces for a project cut out for them--so they can get right to the fun part of sewing.
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Jackie F.
May 28, 2025
Very disappointed in fabric and project…
Very disappointed in fabric and project choice. I returned the box, at my exspense. Have not received a refund or acknowledgment of receipt. Mailed on May 15.
Response from Sew What BoxJun 6, 2025
Hello there! It looks like we never received any communication or request from you about returning your box and were unable to get ahold of you. However, we did receive it back and have processed a refund of that order.
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Leslie S.
May 27, 2025
Such a cute idea and love the fabric
Such a cute idea and love the fabric. Nice to see some for the dads and grandpa and uncles.
Response from Sew What BoxJun 4, 2025
Thank you for the kind review! We were very excited to be able to offer this less-feminine fabric collection ("Sew Handy" fabric print collection) and are VERY glad to hear that you appreciated it. Happy sewing!
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Tammy
May 14, 2025
Okay fabric
Okay fabric, have not sewn with it yet? Mute colors.
Response from Sew What BoxMay 15, 2025
Thank you for the honest review. We are excited to have some very bright color/fabric design plans in the upcoming months. Please do feel free to let us know if you have any ideas or requests for fabric print styles by emailing our support team at [email protected].
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Erna B.
Apr 25, 2025
I enjoy receiving the boxes each month…
I enjoy receiving the boxes each month with a new little project to do.
Response from Sew What BoxMay 7, 2025
We are SEW happy that you are enjoying being part of the sewing club!
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Not I.
Apr 24, 2025
I have tried to cancel and they claim I…
I have tried to cancel and they claim I am locked into a membership. Oh but they would cancel if I ship it back in not used condition. Well how did I know I wouldn’t like the kit until I tried to sew it? Kinda hard to send back unused after that huh? Oh and you want me to pay to ship it back after you just charged me 39 dollars? Don’t say contact your support with help canceling. I have done that and was basically told to do the above which costs me more money that I don’t feel is fair. Then you charge my account and send me yet another useless kit even after I emailed you to cancel. So I will be reporting this to the FTC and cancelling my card which is sad to have to do when you could have honored the simple request to cancel. I would have respected your business a lot more if that were the case. And please don’t add a response here like your other reviews acting like it is as simple as asking you to cancel by email. It’s not,I have done that.
Response from Sew What BoxMay 7, 2025
Thank you for your honest review. It looks like your items in your first box were free as a "thank you" for selecting a commitment contract when you signed up for our membership (there is a non-commitment option available for customers to select, as well). Because of this, we do ask for payment for the goods you were sent in order to cancel your contract early. When members do not want to pay for those free items, we do offer them the option to simply return the items to us. This is very similar to any type of online purchase return, and we are sorry for the confusion.
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Erin V.
Apr 17, 2025
So glad I made this purchase!
I have really enjoyed this sewing box so far. I've been using it for the past 4 months and I really feel like my sewing skills are increasing and I'm learning new skills. I also enjoy the video instructions as I'm a very visual learner.
Response from Sew What BoxApr 18, 2025
Thank you for the kind review! We are SEW happy to be a part of your sewing journey.
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