Finn P.
Submit button does not submit (logged…
Submit button does not submit (logged in via FB and want to pay with Apple Pay). Tried 3 browsers and 2 devices LOL

SevenRooms is a guest experience and retention platform that helps hospitality operators unlock the full revenue potential of their data. From neighborhood restaurants and bars to international, multi-concept hospitality groups, the end-to-end platform enables operators to build direct guest relationships, deliver exceptional experiences, and, ultimately, bring guests back. The full suite of products includes: reservation, waitlist and table management, online ordering, review aggregation and marketing automation. Founded in 2011 and venture-backed by Amazon, Comcast Ventures and PSG, SevenRooms has dining, hotel F&B, nightlife and entertainment clients globally, including: Harrods, Hilton Hotels, The Langham London, MGM Resorts International, Mandarin Oriental Hotel Group, Bloomin’ Brands, The Cosmopolitan of Las Vegas, Jumeirah Group, Wolfgang Puck, Michael Mina, sbe, LDV Hospitality, Zuma, Altamarea Group, AELTC, D&D London, The Wolseley Hospitality Group, JKS Restaurants, Live Nation and Topgolf. www.sevenrooms.com
SevenRooms (sevenrooms.com) has 84 customer reviews on Five Star Index, with an average rating of 1.9 out of 5.
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84 approved reviews, newest moderated first
Finn P.
Submit button does not submit (logged in via FB and want to pay with Apple Pay). Tried 3 browsers and 2 devices LOL
Charlin A.
My experience with Sevenrooms is really bad and unprofessional. My valid mobile number was detected as invalid when trying to book a table reservation in Lavo Singapore, which was using Sevenrooms technology. Reported the incident to Sevenrooms and hoping the technical support team can solve the issue. Unfortunately, not only unable to solve the problem which I thought wouldn't be so difficult, they feedback crappy excuses which was totally irrelevant. If I am running a restaurant or cafe, I will not use them for sure. What a shame!
C B.
Huge time suck. Tried 5x to make a booking. Never completes. Data fields don't even have labels. Doesn't take standard format for phone number. No response from Support.
Andrea Filippo M.
Platform is inaccurate. Main problem is that whatever are the settings you decide there's no way to set up the customer not to book a table even 3 minutes before they arrive. So you always have very intelligent people booking a table literally outside the door and then demanding to seat when they have already been told the restaurant is full packed. Totally crap platform.
L K.
Would give 0 if possible Unprofessional staff who harass business owners repeatedly over years to use this sub-standard platform - even after being repeatedly told “not interested” “do not contact”.
Tiara S.
I don’t remember exactly what booking I made through SevenRooms but I have just taken out a new antivirus on my devices and discovered that my personal data has been shared on the dark web by this organisation. I know it’s a platform for hospitality and think it may have been after I have made a restaurant booking. Clearly a very shady organisation.
James P.
How is this a professional program that people pay money for? I've done multiple reservations and the site refuses to send me any confirmation emails. Even when it says it has sent them through. If I try and book again at the same time, then it says that I've already booked but there is no way to actually log on to the website to see what my reservations actually are. Everyone involved at this company should take a look at how much easier it is for the guests to use their competitors.
Ulrich Enterprises L.
I have been booking with SevenRooms for years now, and I must say that the experience has been nothing short of extraordinary. The platform is so intuitive and seamless that you don’t even have to think twice about how or why you are booking. It just works flawlessly every single time, making the entire process incredibly simple and stress-free. One of the most impressive features of SevenRooms is its ability to automatically add bookings to my calendar with detailed information. This happens without any additional clicks or manual inputs from me. I receive an email confirmation, and before I even have to check, the event is already perfectly placed in my calendar. This level of automation and integration is truly remarkable and speaks volumes about the efficiency and user-centric design of the platform. The convenience provided by SevenRooms goes beyond just the booking process. It’s about the peace of mind that comes with knowing everything is handled accurately and promptly. In an era where time is of the essence, having a reliable tool like SevenRooms that requires minimal effort yet delivers exceptional results is invaluable. It’s almost like having a personal concierge who takes care of all the details for you. Furthermore, I have never encountered any complications or issues with my bookings. The process is consistently smooth, and the platform’s reliability ensures that I can trust it for all my reservations. This reliability is crucial, especially when planning important events or occasions. Overall, SevenRooms has set a high standard for what a booking platform should be. It combines ease of use with unparalleled efficiency, making it an indispensable tool for anyone looking to simplify their reservation process. I wholeheartedly recommend SevenRooms for its exceptional service and innovative approach to booking management. It truly is one of the most user-friendly and effective platforms I have ever used.