SevenRoomsReviews of sevenrooms.com

We booked gunton arms restaurant with these and our card have now been used buy some else

À la base, je pense que l’application peut être bénéfique pour beaucoup de restaurateurs, cependant ils ne savent pas gagner de l’argent honnêtement, lorsque vous réservez un restaurant par eux, sans faire attention (conditions générales que personne ne lit et donc vice caché légalement) ils vous prendront tous les mois 49€ pour des conciergeries fantômes dont personne n’a besoin, surtout lorsque l’on vu juste réserver un restaurant. A éviter à tout prix, des procédures légales ont été entamé contre eux avec un groupe d’avocats afin de faire cesser leur activité. Privilégiez en attendant les appels téléphoniques pour réserver dans les restaurants.

I made reservations weeks ago for my 21yr wedding anniversary which is tonight and no one called to say hey we are canceling your reservation.I decided to call and make sure all was good only to be disappointed and all they can say is we apologize for your inconvenience

Very poor customer service to support the business that signed up. WATCH OUT for their contract terms worded in ways to TRAP you to stay in the contract not allowing exit and just auto renewals your subscription unreasonably.

Can’t use this system as it has phone verification layers that simply do not work. Tells me it is sending a code to the number on record which they clearly have from the last digits. When i put the full number in for verification they tell me it does not exist. Cannot proceed with booking. I am told by friends they have the same issue. Restaurants must be losing a fortune through this hopeless mess. I assume the security layers are because of the card guaranteed no show retention fee charged by the restaurant. I assume this is why the restaurant still has full availability for a busy Saturday night.

At $25.00 a head with a 24 hour cancellation requirement, I’ve avoided this reservation system at every turn. Today O booked a reservation on what I thought was Google only to get a notification from SevenRooms that my reservation was booked. So mad! 24 hrs ahead is not feasible for so many reasons. Won’t book anything at a restaurant that requires this again.

I wish I had seen the other reviews before signing up. William from SevenRooms pressured me into a contract that I deeply regret. I asked to cancel the very next day after signing, but they’ve done everything possible to trap me into a service that offers no real value. SevenRooms is completely pointless for small businesses. I’ve had nothing but spammy emails, no meaningful bookings, and no return on investment. There are far better platforms out there like OpenTable and TheFork that actually deliver results. I won’t be paying for a service I tried to cancel within 24 hours. Avoid at all costs. And not to mention the manager Jamie he’s worst

Useless. Kept requesting that I fill in details I had already provided and then timed me out. After the fifth failed attempt, I decided to book another restaurant.