Seven CellsReviews of sevencells.com

Response from Seven CellsApr 13, 2023

I'm so sorry to hear it didn't work how you wanted it to. Everybody is different and reacts differently to each medication. If you would like a Pharmacist to contact you to explain how medication works differently for everyone please let me know! We do have different types of what you specifically ordered, if you would like to give those a try. You can also speak to a Pharmacist about that. Again, I do apologize that it did not work the way you expected it to.

Response from Seven CellsApr 10, 2023

Once you order your medication, we fill it and give it to the carrier you choose. Whether it be USPS, UPS or FEDEX. Once it leaves our Pharmacy, they are completely different companies than us, so we do not have control over it at that point. We can always help you as best as we can. I'm sorry you had a bad experience with the delivery side but we do ensure that you get your medication in a timely manner. It looks like for your order, it left our facility on 3/29/23 and they attempted to make a delivery on 3/31/23, just two days later. We can get it shipped anywhere so if you were at work we could have put your work address or wherever you are.

Response from Seven CellsApr 13, 2023

I'm glad your experience was a good one!

Response from Seven CellsApr 3, 2023

As was discussed privately with you and our customer service team, our company does require a signature for proof of delivery. Our site offers you the ability to ship to alternative addresses such as your work if necessary. We are sorry that you found this to be an inconvenience but it is done to protect our customers.

Response from Seven CellsMar 27, 2023

We actually do ship to Puerto Rico, you have to select Puerto Rico from the drop down country menu. If you are having trouble we would be happy to help you with the checkout process. Please consider changing your one star review. We look forward to helping you.

Response from Seven CellsMar 16, 2023

Thank you for your review! We understand the frustration of having to go through the ordering process every time. We are currently working on a patient portal that will allow additional refills. You will pay the consultation fee one time and will get 3 to 6 additional refills on all non-wellness drugs. I do hope you consider updating your review once we have all of this in place for the customers because we do agree with you!