SesameReviews of sesamecare.com

The doctor is great but the technology didn’t work during our appointment…she couldn’t hear me so called back with her phone. I got a prescription for a few lab tests and I am unable to open the document. So again there has been a technological failure. Not the doctor’s fault but frustrating nonetheless. I am not finding an easy contact to fix the issue. The customer care number does not offer an actual live agent or messaging option.

Easy and doctor was professional.

They were able to get me in about an hour after I scheduled, which was great. Can’t beat the prices. And the doctor was, with some effort, able to help me with what I needed. But he said that this company can’t really manage meds for certain mental illnesses, like schizoaffective disorder and BPD, which is what I have. The doctor was nice and explained everything to me. I just wish they made it very clear when you schedule your appointment that they can’t manage these conditions. Even if he hadnt done anything for me, I still would have been charged. Which I feel is like false advertising.

Dr. prescribed medicines everything is great but I had a hard time understanding him at times, but he is a very good doctor and prescribed the right medications.

The doctor was responsive and knowledgeable. He addressed my condition and I do seem to be improving. I would absolutely recommend seeking his expertise.

Sesame has been really useful for me as someone without insurance. There are some caveats though - some doctors are very brief, under 2 minutes on the call, so if you have a health care concern you're not familiar with you may feel like you didn't get all the answers you need. Each time I have used Sesame I knew what the problem likely was so this didn't bother me. Some doctors do give the time to talk through your issue and the reviews don't always make it clear which doctors will give you time and who won't. One doctor actually answered a call from me while he was the passenger in a car which was very unprofessional but because I only need a prescription it's better than visiting in person and having a huge bill. Today however the person I spoke to was thorough, helpful, and very pleasant.

I. requested a refund for an appointment I made about one hour from the time of the appointment. I wasn't aware of the 48-hour cancellation policy, but I would like my money returned as I needed an appointment ASAP, and then I didn't. I realize now there is a 48-hour cancellation policy -but I didn't make it 48 hours in advance. Is there a way to get a refund?

Health provider was on time for the appointment and was attentive to my concerns. She was not very warm/friendly like my last provider but she listened and provided the care I needed.