SesameReviews of sesamecare.com

I heard from Sesame today and as stated below they are issuing me a refund. But I still can't rate the customer service very high. There is no way to speak to a person. I called the customer service number and ran around in circles. When I contacted online support the said the usual response time is a couple of hours. Customer Service is not available on weekends and I had already waited almost a full day to contact them. The response was not about my current prescription but about an old one - twice (so they hadn't read my reply). By this time I had waited over 24 hours and needed to seek other care. When it comes to a persons health you need quicker response times. I contacted Sesame for an appointment and met with their provider who sent a prescription to the pharmacy I requested. The provider forgot to include the name of her supervising physician and the pharmacy could not fill it. I tried to contact the provider with no success. When I contacted Sesame the reply said they would get back to me in several hours! I'm sick and can't get my prescription. When I finally did hear back from them they quoted information about an old prescription. I answered back explaining that and the reply was regarding the same prescription. Don't waste your $$$ with Sesame.