SesameReviews of sesamecare.com

Edit Two: For anyone reading, Sesame changed their response to not be contradictory. They also emailed me with some condescending follow-up email in response to this. Also, my pharmacy still does not have the prescription I paid for. Edit: To reply to Sesame's response. Again, when I asked for a copy of my records custom service told me NO. That they do not provide those records to customers which is a HIPPA violation. When I asked again I got a new rep who told me no and then tried to sell me another service. Yeah I got an apology when I called that out and eventually a form. That doesn't change that the company gave crap service outlined below. I scheduled an appointment to get a prescription filled. It is a non-controlled substance. I needed a copy of the prescription for me fsa records and to have available for international travel. This is a request I have done before with other doctors/providers. Sesame refused to give me a copy of the prescription. Saying they contacted the NP and she said she can only electronically send to the pharmacy. I decided to contact the NP directly and she told me that was false and Sesame can give me a copy of my prescription. I also tried to get a copy of the prescription from my pharmacy, they do not have it on record.

The provider was absolutely useless! I've been having issues with excessive sweating. I'm a nurse and I requested a visit for a prescription strength antiperspirant. At first she denied such a a thing exists. When I told her I'd just been at a pharmacy and the pharmacist had literally shown the product to me, became upset and told me that if I'm a nurse I should know the name of the medication that I want her to prescribe. I know the medication exists, but I don't believe that as a patient it is my responsibility to know the name of every option available. I told this lady I don't want a pill, and she just kept staring at me like an idiot. I eventually hung up the phone on her after I asked half a dozen times why she would not prescribe me the prescription strength deodorant. I never got an answer. I asked for a refund and she said no. I had to report the transaction as fraud to my credit card to get my money back. They accepted payment without providing any services at all, and the lady didn't even know what options were available. My favorite part was when she told me I should have seen a skin specialist. The big banner at the top of the screen on the web page said that I was there for a skin visit. I recommend against this service. Edit: Interesting how you guys replied here right away, but my email requesting a refund still has no replies.

Doctors do not show up. The NP I did see, Dr. Catherine Womack is one of the worst doctors I’ve meet in my life. Decided mid way through texting (she claims she was pulled in a meeting and was unable to do a conference call as paid) that she would no longer prescribe the medication she stated I needed. Claims I stated I did not want them when screenshots prove I never said that. Sesame goes back and forth with refunding me. I am currently on hold for 15 straight minutes after I asked to check on a refund. Overall, Sesame has been a crazy bad experience. I’ll never use that site again. Be careful with this site—doctors and customer service agents can do what they want without any consequences.

Is this even a real doctor? She prescribed Tamiflu for a stomach virus. Tamiflu is $40 and doesn't even treat stomach virus. That's for the respiratory virus! Had to beg for Zofran to treat my intense bouts of nausea. She gave me 4 tablets. FOUR. Thanks for wasting my time and money! Never again!!!

Doctor did call on time. I needed a prescription that needed preauthorization. They never did that. I don't think they do that. Doctor never told me. So if I don't get approved then I paid this doctor for nothing.

Unable to connect with provider and after hours of trying. She recommended an ER visit. Not happy, will not connect with her again. The first experience was better with a different provider.

This company is a scam. Do not fall for it. If you’re looking for actual psychiatrists to prescribe medication, look elsewhere.

I missed an appointment due to signal issues with my crappy wireless provider. And they want to charge me still and keep my money when it's been one day into my membership. This is a bad way to treat a repeat customer. Customer support isn't understanding and for a companyof medical professionals yall seem greedy and out only for money.