SesameReviews of sesamecare.com

Response from SesameApr 29, 2024

Hi Charmaine, Thanks for reaching out and I do apologize for your negative experience! I completely understand your frustration here and your concerns. Rest assured, we do not take patient feedback lightly, so thank you for taking the time to articulate it to me. Feedback like this allows us to accumulate data to see how frequently these kinds of issues occur and the impact these issues have on potential and existing patients. Each time a patient reports a provider complaint, we take note and bring that information to our Provider Success team so that any appropriate action may be taken. Please let me know if you have any additional questions or concerns.

Response from SesameApr 8, 2024

We appreciate you taking the time to share this feedback. At Sesame, safeguarding the privacy and confidentiality of patients is of utmost importance to us. Therefore, we are unable to verify or address patient concerns via public forums. We take all customer input seriously and encourage you to reach out to us at [email protected] (mailto:[email protected]) or (877) 947-6411 if you have not already done so.

Response from SesameApr 29, 2024

Hello, Thanks for reaching out and I do apologize for your negative experience! I completely understand your frustration here and your concerns. Rest assured, we do not take patient feedback lightly, so thank you for taking the time to articulate it to me. Feedback like this allows us to accumulate data to see how frequently these kinds of issues occur and the impact these issues have on potential and existing patients. Each time a patient reports a provider complaint, we take note and bring that information to our Provider Success team so that any appropriate action may be taken. Please let me know if you have any additional questions or concerns.

Response from SesameApr 29, 2024

Hi Philip, Thanks for reaching out and I do apologize for your negative experience! I completely understand your frustration here and your concerns. Rest assured, we do not take patient feedback lightly, so thank you for taking the time to articulate it to me. Feedback like this allows us to accumulate data to see how frequently these kinds of issues occur and the impact these issues have on potential and existing patients. Each time a patient reports a provider complaint, we take note and bring that information to our Provider Success team so that any appropriate action may be taken. Clinicians listed on Sesame are independent clinicians who provide care directly to patients, or in some cases may be contracted with Sesame-affiliated medical groups. Every clinician publicly listed on Sesame shares their active licensure, years of practice, education, training, and specializations as a condition for listing on the platform. Please let me know if you have any additional questions or concerns.

Response from SesameApr 29, 2024

Hello, Thanks for reaching out and I do apologize for your negative experience! I completely understand your frustration here and your concerns. Rest assured, we do not take patient feedback lightly, so thank you for taking the time to articulate it to me. Feedback like this allows us to accumulate data to see how frequently these kinds of issues occur and the impact these issues have on potential and existing patients. Each time a patient reports a provider complaint, we take note and bring that information to our Provider Success team so that any appropriate action may be taken. Please let me know if you have any additional questions or concerns.

Response from SesameApr 8, 2024

We appreciate you taking the time to share this feedback. At Sesame, safeguarding the privacy and confidentiality of patients is of utmost importance to us. Therefore, we are unable to verify or address patient concerns via public forums. We take all customer input seriously and encourage you to reach out to us at [email protected] (mailto:[email protected]) or (877) 947-6411 if you have not already done so.

Response from SesameApr 5, 2024

We appreciate you taking the time to share this feedback. At Sesame, safeguarding the privacy and confidentiality of patients is of utmost importance to us. Therefore, we are unable to verify or address patient concerns via public forums. We take all customer input seriously and encourage you to reach out to us at [email protected] (mailto:[email protected]) or (877) 947-6411 if you have not already done so.

Response from SesameMar 29, 2024

We appreciate you taking the time to share this feedback. At Sesame, safeguarding the privacy and confidentiality of patients is of utmost importance to us. Therefore, we are unable to verify or address patient concerns via public forums. We take all customer input seriously and encourage you to reach out to us at [email protected] (mailto:[email protected]) or (877) 947-6411 if you have not already done so.