SesameReviews of sesamecare.com

Hello, I am a patient who had organ transplant surgery. My medication ran out two months ago and I made a doctor's appointment and got a prescription for 10 mg prednisone. I have to use it every day. Normally, prescriptions have a validity period of one year. I have a prescription and since it was active in the system, I went to CVS and found out that my prescription was not active. Sesame I called customer service and they told me that I should make another doctor's appointment and get the medicine prescribed again. I don't have the medicine and they victimized me. Definitely do not trust this company and get a prescription or anything, it is a money trap. Those who want to get a prescription from this company should not forget that if you have a medicine that you use regularly and even if you tell the doctor about it, they can only prescribe it for that month. When you go to the pharmacy the next month, that prescription is not activated. Customer services recommend that you make an appointment with this institution every month and get a prescription. didn't solve it.

This is a scam! I paid for a virtual appointment. The price was $195.00. I was told I could get the weight loss meds.I never received the medication. Still they will not refund my money! They are using telephone operators in the Philippines. The numbers are computer generated. They are not in the United States. They are blaming the Pharmacy they claim they are at fault and they have nothing to do with fact I received no medication! SCAM SCAM SCAM STAY AWAY!

Update: probably as revenge for a bad review they rushed the rx...but the WRONG rx!@$% Awful company!!! Said they'd send my urgent rx immediately and never did and customer service refuses to do anything. I wasted my time and money and still have no medicine. Plus the doctor was rude and didn't listen well, gave horrible medical advice. Absolute scam and dangerous company. Stay away!!!

Most of these reviews are made from Sesame affiliates!! The 5 star reviews are bogus! This is still kind of a scam! They are very limited on the care they can provide and are extremely unorganized. Don't bother uploading documents - the "doctors" don't look at them. You can end up paying money for some person in a white coat to tell you, "we can't help you", in under a minute and refuse to give refunds. I'm so sick of the medical industry being a joke these days and this is a perfect example. This world has gone down the toilet. Shame on you Sesame. DO NOT USE! DO NOT WASTE YOUR MONEY! MOST OF THESE 5 STAR REVIEWS ARE BOGUS!

They wont tell you that it will cost $300 dollars after the initial sign up fee. They wont refund you. Do not use.

Don’t trust this company or the “doctors” they contract with. After a 36 second telephone call / appointment the doctor got the prescription wrong. After two days of messaging sesame care, a new doctor submitted an incorrectly written prescription again. Everyone puts it off on someone else within the company. Don’t trust this company at all. UPDATE TO REVIEW Sesame Care has responded with their generic response. I intend to pursue legal action if my Demand Letter goes unanswered. I will absolutely 100% hold this company accountable for their gross misrepresentations and ethical violations. Anyone who has also suffered similar damages (of which there are many), feel free to reach out for the possible filing of a class action suit to collectively recover our damages.

I needed a referral for imaging due to some abdominal issues, I found a doctor that had high ratings and in his profile it said that it included imaging referrals. Upon getting on a call with the provider, which lasted all of three minutes, he told me that, unfortunately, he has no way of providing a referral for imaging and he’s not sure why it says he can because he can’t see what I see on the platform. He recommended that I reach out to customer service and in the meantime to go to urgent care where they can get me x-rays right away, after which he abruptly cut the video without even saying anything. Customer service has been going back-and-forth with me for the last day not willing to offer me a refund because they said I received care since the doctor told me to go get Care elsewhere, are you kidding me?! As if our system is unbroken enough, this just takes it to a whole other level. I paid a doctor to tell me to go see a Doctor Who will tell me to go see another doctor to get x-rays. A chain of goons dipping into vulnerable peoples pockets. Stay away. I ended up digging through my emails and finding a provider that I had used through a similar service. I texted her, and within 30 minutes, she had called me, listen to me and figured out what I needed, all for $40. Now that is someone who actually cares about the well-being of people.

I have severe back pain. I told the provider exactly which medicines I have taken that are not working. He still prescribed one of the medicines that I have multiple bottles of that don't work for me. I've asked multiple times for a different prescription or a refund so that I can use a different provider and no one will respond. From my experience, expect similar results if using sesame for pain issues.