SesameReviews of sesamecare.com

I selected and OBGYN with the assumption that whatever topic talked about, the provider would have basic understanding and sensitivity. I brought up ending our long infertility journey with multiple rounds of IVF, and wanted to focus on myself and get to a place mentally and physically where I was before. She responded with an "I'm sorry," but immediately followed it with, "Is adoption and option for you?" Then continued it with a success story that her sister had with IVF. To me, this really shows how "any" provider, no matter the education, can really expose themselves to what little they understand about people within their community. These types of responses really make the patient like their words are not validated. Infertility can initially under the realm of an OBGYN. It saddened and frustrated me that this was their response. When someone goes through infertility and treatments, KNOW that it is not an option they choose lightly and it's an only option to have a biological child. No one decides one day that they will spend $100k+ to try for a biological child, or then decides they want to spend an equal amount on surrogacy or adoption. The process is not easy and it is complicated. Providers! Let this be a big learning experience. When patients open up to you about their past medical histories, don't come at them with options or stories. Listens be empathetic and validate what they say. Outside of this initial start, the remainder of the appointment went ok. Finding providers that gel with you is challenging. Building trust with your patient is crucial.

I really like the Dr. What I didn’t like is how I was shown one price and charged another!!

I was super excited about the options that Sesame had on their website for Weight Loss. I followed the instructions, paid my money, met virtually with the doctor and awaited the prescription that Sesame would fill. I got a message on the platform saying that they could not fill it. In addition, the provider had no idea what I was talking about. I feel like a paid over $80 for nothing. Do not recommend the weight loss "program." Update: Appreciated the refund; however, I suggest the process be more transparent to save everyone time.

I started using Sesame over a year ago and I love the convenience. On my most recent visit though, the provider told me that you could only have one issue / problem /concern PER VISIT. Now, obviously that's a money grab and pretty UN-ETHICAL. Who has EVER hear of such a thing? Pfffffttt.

I have used sesame several times and have never had an issue, the providers have been super awesome. However, yesterday my appointment with Salma Gozusulu was disappointing. She already had it made up in her head her diagnosis and what she was and wasn't going to do. She was belittling and condescending. And hung up on me once I told her I was unhappy and wanted to be refunded. I'll use sesame again bc they're great but stick with the providers I've already seen.

The provider was great -- however their prescription service was HORRIBLE. I ended up having to call three different pharmacies to get the actual prescription and their system kept saying the orders were placed but they weren't showing up on the pharmacy's end. The kicker is that the system (Photon, and you can only text them not call or anything) was telling me it was unavailable still when I was walking out with the prescription in hand. HORRIBLE and won't use again.

She forgot to send one of my prescriptions and I did not like that.

The Dr asked me what was wrong. I told him I had UTI and needed Bactrim to get rid of it. He NEVER ASKED ME ANYTHING.. NO SYMPTOMS...OR IF I HAVE EVER HAD A UTI. HE GAVE ME BACTRIM...BUT THE CALL WAS 1 MINUTE LONG. BAD ON THE PA SIDE. HE SHOULD HAVE ASKED ME IF I HAD A HISTORY OF UTI....HE DID NOT BUT PUT ON MY SUMMERY THAT I HAD REACURRING UTIs. I will not use this particular PA again.