SesameReviews of sesamecare.com

I paid my money, made the appointment snd went to the video call. No one got on it with me. I tried to squeeze it in during my work hours and when no one got back to me, I tried texting them, which disconnects you from the video meeting. When I got back to the video meeting,the camera wouldn't start. When I finally got through on the 800 number, all they told me was that they would refund my money within 2 days. This is supposed to be medical Care, it's not Home Depot or Amazon. The girl at the call center could have cared less that I wasn't seen by a doctor. Let's see if they refund me my money.

Lied to me right from the start. Got on the website and they clearly said they can prescribe (Generic Humira) so I made an appointment with the Dr and was told they can’t provided that I needed to see a specialist and was offered pills to help the pain until I see a specialist. Waste of time and money…

Horrible customer service. I don’t know what happened, it used to be user friendly and easy to navigate without issues. However, for the past 5-6 months something has changed and it’s almost IMPOSSIBLE to schedule, navigate or get a straight answer from the customer service team. I sent emails and then after a while they were not able to go through as if they put emails on auto message and they wouldn’t go through. I guess a lot like every other new company/service lately where they start out GREAT and then go down hill quickly, like they have not been in the strategic planning phase EVER. Very disappointing experience, again. * Correction: To make clear ALL of the providers that I have seen have been AWESOME…!

1. Shola Akinfiresoye, DNP is not a doctor, but a NURSE PRACTITIONER. After I paid the $38, on the video call, this NP said he can’t prescribe Metformin, even though the Sesame website clearly advertised Metformin prescriptions. That’s false advertising. After accusing them of such, this NP immediately prescribed it, but it’s conveniently stuck in “processing” for forever. That’s deception. Ps, this NP is a very gross in the way he dresses and talks. On the video call, he was half naked and holding the photo unsteadily as he was walking around, showing a very ghetto house in a background. I can’t believe I paid $38 to be “treated” by someone this gross, incompetent and dishonest. 2. Support is all lies. First, they said the prescription will be processed in 2 hours, but it’s been 2 days since, and it’s still “processing”, that support person lied. And then they blamed the delay onto Photon, a third party processor, which is another lie, since Photon is merely a software. The support lied again. And finally the support refused to issue any refund, went silent, non responsive, only leaving the medication on “processing” forever. This whole experience showed that Sesame care is a fraudulent practice. If you have also been scammed by Sesame care as well, contact me on nye777@icloud, let’s file a class action against Sesame care and make them pay!

Booked an appt and it was a No-Show from the doctor. Dealing with costumer service was awful. I do not recommend this Service !

You can't cancel your subscription without emailing them within a certain time frame. You have to have a subscription if you plan on just using it for simple medications. Something you need for 3 months you'll end up paying the cost of about 1 years worth of medication if you were to instead go in person.

Total fraud . Took my money , no prescription was sent . Buyer beware !!

Terrible overall experience. I booked and paid for an appointment. Due to technical issues, the doctor couldn't hear my voice and ended the call. Later he called me on the phone and I told him what prescription I needed and he told me that he is not licensed to write prescriptions in the state I was living and told me to call him when I move to NY. I moved a few days later and called him but he never picked up his phone. The support is awfully slow to respond.