ServproReviews of servpro.com

Excelente trabajo!! muy responsables y respetuosos, Martín Magaña y Diego Meléndez. Sucursal Modesto y Manteca Ca Gracias..

I wrote a review about this company when I was overcharged. I stated they took advantage of a 65 year old woman. When I called them about it they were firm the amount was correct. As it turned out I did receive a check in the mail for the overage, with a note that they made a mistake. So they made it right and I appreciate that. EK Robinson

They did a fine job initially, but the toilet they had replaced started leaking within 3 months, and they had the plumber they originally contracted back out to correct the situation. Unfortunately he slowed the leaking down, but it continued, and now the floor in and around the toilet is spongy and moldy, and it has been over a year and Servpro will no longer warranty their work. So basically, they did a shoddy job and are walking away from their responsibility. I saw nothing about 1 year warranty in paperwork I received, so buyer beware.

I will never use this Company again. I requested there services to clean my Mom's flooded basement, My husband and Brother cleaned the contents of the basement out. I was told this would knock down the cost .because charges were added for cleaning the basement.I was sent a 2nd estimate that knock down the price. When it was all said and done I was charged for cleaning out the basement, and only the inital $125 was deducted. I worked with Corbin, who gave me so much conflicting information.

The quality of work was the worst I have ever seen from a contractor. They ruined our wood floors and furniture by not laying down protective materials and improperly storing equipment. They were careless in almost every aspect - leaving the old sink on our porch, chipping the porcelain tub, breaking the granite countertops. They never knocked and just walked into our apartment. They would also use our bathroom and toiletries without asking.

Had flooding upstairs and downstairs from broken water supply line to the bathroom. Went through the water mitigation process. That whole process seemed to go very slowly. I chose Servpro to do the rebuilding (drywall, painting, flooring, ceiling, etc.). Although there were a number of different men who would show up, Evan was a standout. He always showed up when he said he would, was courteous, dependable, answered my questions, explained what he was going to do and then showed me the finished task. Evan was hardworking and always cleaned up the work zone at the end of the day. He also put up with my dog! Nice to see a young guy with a strong work ethic. (Four stars for the company as a whole, but five stars for Evan).

Absolutely terrible company, they had me sign all these documents and made it sound like my insurance would cover the damages and get my home fixed, they tricked me, didn't fix my water damage, and is now trying to charge me 2k and send me to collections even though I'm working with them to try and pay it off. DO NOT USE THEM!!!! They are scam artists, how they stay in business is unbelievable!

Company provided subpar and incomplete services according to construction inspectors. After one year, they have still not completed the job and our home will never be the same again.