ServiceTitan Reviews | Read Customer Reviews of servicetitan.com

ServiceTitanReviews of servicetitan.com

4.0396 reviews
Administration & Services
800 N. Brand Blvd, Glendale, California

Call Directions Website

ServiceTitan

About ServiceTitan

ServiceTitan is the leading software platform built to provide comprehensive solutions that streamline and enhance the operations of home and commercial service businesses. Our company was founded in 2012 by Ara Mahdessian and Vahe Kuzoyan, entrepreneurs who recognized the need for a technology-driven platform to help service contractors manage their day-to-day operations effectively.Our software platform offers an array of valuable features, including scheduling, dispatching, invoicing, and analytics, which help service contractors manage their operations efficiently. ServiceTitan's cloud-based architecture provides real-time data, enabling businesses to make informed decisions quicker than ever before. Our user-friendly interface and mobile app also make it easy for service techs to access customer information, work orders, and other critical data while on the go.We cater to a range of industries, including HVAC, plumbing, electrical, and other home and commercial services. Our users include small shops with as little as three techs and range all the way up to some of the largest service contractors in North America. Our robust customer support team provides all our users with training and ongoing support to ensure every ServiceTitan user gets the maximum experience. ServiceTitan's commitment to innovation and customer satisfaction has earned us numerous accolades, including being ranked among the fastest-growing private companies in the United States by Inc. magazine. Our company has also received industry recognition, including the 2020 Digital Innovation Award from ACHR News. Our platform is a game-changer for service businesses looking to improve their operations and provide exceptional customer service.

ServiceTitan (servicetitan.com) has 396 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.

Also known as: servicetitan.com
Website: servicetitan.com
Category: Administration & Services
Location: Glendale, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 58% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

More in Administration & Services, California

ServiceTitan reviews

396 approved reviews, newest moderated first

Crystal M.
Sep 30, 2026
Service and customer service is always…
Service and customer service is always helpful and our isses are taking care of.
Response from ServiceTitanOct 12, 2026
Thank you for the 5 stars, Crystal!
Report
Liza C.
Sep 18, 2026
Our Success Manager
Our Success Manager, Alex Hudson, is always a joy to work with! She's super responsive and makes sure our team is supported.
Response from ServiceTitanSep 30, 2026
Hi Liza, thank you so much for the 5-star review! We’re thrilled to hear that Alex has been such a joy to work with and that your team feels so well supported. We’ll be sure to pass your kind words along to her!
Report
Corinne S.
Sep 17, 2026
Genuinely Impressed
I haven’t worked with Sona for very long, but in the short time I have, I’ve been genuinely impressed by the level of customer care she provides. She is kind, attentive, responsive, and truly takes the time to make sure things are taken care of. You can tell that she genuinely cares about the people she works with, and that makes such a difference. I really appreciate her positive attitude and the way she goes above and beyond to help. I’m looking forward to continuing to work with her!
Response from ServiceTitanSep 30, 2026
Hi Corinne, thank you so much for taking the time to share this wonderful feedback! We are thrilled to hear how positive your experience working with Sona has been. We will be sure to pass your kind words along to her—she’ll be delighted! We’re so grateful to work with you and look forward to continuing to support you.
Report
David C.
Sep 9, 2026
Great service!
Great service!
Response from ServiceTitanSep 16, 2026
Hi David, we're glad to hear you had a great experience with ServiceTitan!
Report
Brooke L.
Sep 3, 2026
ServiceTitan has been a real lifesaver…
ServiceTitan has been a real lifesaver in costing. The transparency that ServiceTitan offers on jobs is amazing. The dashboards and reporting are perfect for anyone who wants to know exactly where all their jobs and projects are. 10/10 recommend!
Response from ServiceTitanSep 7, 2026
Thank you for the 5-star review, Brooke! We love hearing that ServiceTitan is giving you real confidence in your numbers and keeping everything running smoothly day to day. We'll pass this along to the team.
Report
Aaron A.
Sep 1, 2026
Great product and on the cutting edge…
Great product and on the cutting edge of tech. worked in the system for around 5 years from implementation to daily monitoring. recommend to anyone needing a SAAS.
Response from ServiceTitanSep 4, 2026
Thank you for your feedback, Aaron! It's wonderful to have you with us for 5 years and we're glad ServiceTitan continues to be a great fit for your business. Thanks for choosing ServiceTitan!
Report
FYI G.
Aug 20, 2026
ServiceTitan a Greate experience
We've been using ServiceTitan for about a year now for our business, and it's been a great experience. Our success manager, Joseph, has been fantastic, professional, responsive, and genuinely invested in helping us get the most out of the platform. The team's support has made both onboarding and ongoing use smooth and hassle-free. Highly recommend as the best service management platform.
Response from ServiceTitanAug 21, 2026
Thank you for your feedback! It's great to hear that ServiceTitan has been a great experience for your business. We'll make sure to pass along the kind words to your Joseph. Thanks for choosing ServiceTitan!
Report
Cynthia G.
Aug 20, 2026
Darya Review
darya has been extremely helpful and efficient with all requests and updates.
Response from ServiceTitanAug 21, 2026
Thank you for your feedback, Cynthia! We'll make sure to pass this along to Darya. Thanks for choosing ServiceTitan!
Report