ServiceLink AuctionReviews of servicelinkauction.com

I contacted Zoe regarding an upcoming auction on Jan 4th. She was extremely prompt and very helpful.

I emailed my problem on Sunday & Monday before noon all was resolved. Mandy followed up consistently to make sure access to the site was successful. I won't hesitate to reach out with any questions that come up.

Very informative and answered all my questions in a timely manner.

Mandy and Amanda were very helpful and answered all my questions.

Mandy was so helpful! She asnswered all of my questions and also explained the nuances of buying property that's occupied. I wish more customer service reps took the time to actually share useful information. She's the best!

This being my first time using an auction site, what do I know? But, it was easy to register, access information, and follow the bidding. I missed the end of the bidding, and was curious, as to final bid. So, I reached out, and received a prompt response, explaining that the seller was yet to review offers, and come to a decision regarding sale. All in all, a positive experience for me.

I have bought many homes from Hudson and Marshall as well as Auction.com and Hubzu, but had the worst experience ever with H&M on the last one. I was requested to pay the seller’s overdue bills (utilities and lease) prior to closing. This wasn’t a problem initially, but then covid stopped all progress. My closing agent, Jeff, who I’d worked with before left and things went downhill. Two weeks & an expired contract & they finally assigned Karen W-what a nightmare! Wouldn’t respond, wouldn’t complete extensions, screamed at me twice to the point that I had to tell her to lower her voice or we were done discussing. Finally had to engage her boss Sara D, who was just as unresponsive and uncooperative. Ended up spending over $1000 prior to closing to pay the seller’s bills so we could make it to closing, and H&M kept calling with last minute requests. The last one required me to drive 2 hours to pay the last of the seller’s bills with only a few hours noticed. They did end up reimbursing me at closing but H&M resisted confirming in writing that I would be reimbursed regardless of closing. (They repeatedly let contracts expire despite warnings, wouldn’t respond.) This story went on and on but we finally closed...The seller initially did not fulfill one of their obligations and now H&M or Servicelink won’t answer, so we’ll likely be taking legal action against the seller directly. I had great experiences with Shawn A on the sales side and Jeff K on the closing side for all my previous purchases but this one was horrible. I don’t recommend this company anymore.

Mandy answered several questions I had very promptly; however, I wanted her to extend to the Seller my availability and willingness to negotiate but that was never done. (The trailer had been bid on twice unsuccessfully because the Reserve was not met. The trailer had been destroyed and I imagine the Seller does not know its condition.) Also, I was told it would be auctioned again July 16 but it is not showing up on the site. I don't know if it was sold "behind the scenes" or if Seller went to another auction company. I wish the Chat People had more information than just the standardized responses....