ServiceLink AuctionReviews of servicelinkauction.com

I have been down this road before concerning a home in Salem Va 24153, A neighbor is be having his house auction by Servicelink for Wells Fargo Bank, I have my Email we're both companies were notified that the person has Mol in the house, electric outlets hanging out of the walls, floor is down to sub floor because dogs ruined the carpets, needs roof repair,he put the bathtub in the yard and because they look at the outside only they want you to think it's a 250,000.00 home. Now how can someone sell this property legally when the companies involved have been notified, MOLD CAN BE A BAD HEALTH RISK, THEY SAID THEY DON'T HAVE TO DISCLOSE THIS TO, IF SOMEONE CAN HELP WITH THESE MATTER PLEASE POST

I was the winning bidder. Reserve price was met. My bid was approved by the Seller. I sign the contract accepting the home in As-Is condition. I wire the earnest money deposit (EMD). Contingency in contract - seller has to approve BOTH the bid and the contract. Seller then declines contract. Why?.... It's their boiler-plate contract. So, sale is cancelled. Shady. But it gets shadier. Reps at ServiceLink say the seller pulled the home from the auction - "it's too damaged to sell." They knew the home's condition before auctioning it and it's an As-Is contract!! THEN ServiceLink immediately re-lists the home for auction. They told me it's in the process of being pulled. That was 5 days ago. The new auction starts in 3 hours. STAY AWAY from this outfit. I'm still waiting to get confirmation my EMD is being returned.

Quick response, solved my issue very expeditiously

SCAMMERS!! Do Not send these CROOKS A PENNY!!

Great customer service and quick response. Thank you

Great customer service when I was having site access issues.

If I could give NEGATIVE stars I would. I scheduled a showing and received the lock box code. I show up to the property with my client and there is NO lock box. I then call customer service, and the woman tells me they will have this escalated. NOTHING MORE. We wait outside the property for an hour, in which we decide we need to reschedule. I hear NOTHING back for 4 days- so I follow back up with customer service. The SAME woman in customer service answers my call and states " she never once told me to wait for an hour- and that it can take up to TWO WEEKS for the escalation to be resolved." I then ask for a number to "the seller's property preservation team" ( the team that handles their escalations.) and am told they don't have an actual phone number. ????? She then goes on to state that trying to get in direct contact with them would be like " Asking my brother's girlfriend for a hot dog." At this point, this has to be a joke, right? I comment on her unprofessional and snarky behavior and she then in turns blames her behavior on her accent and being FIRST GENERATION. I kid you not! I ask to speak to her manager and he conveniently was not available. I am escalating this extremely poor customer service with the BBB and DORA.

I started with an online chat session and then received a telephone number to talk with a staff member to provide my real estate license number and get the lockbox code and schedule the showing.