Robert E.
hudsonandmarshall.com sucks and is…
hudsonandmarshall.com sucks and is unprofessional. Do not waste your time and or money with these clowns. First, the main number rang to someone's cell phone (voicemail) when I called it, which seemed odd for a "large Professional company". Second, the website auction software is low quality and looks and functions very cheap (which should have been my first clue that they're not a professional organization). Third, they bid on their own properties to drive the prices up "on behalf of the seller" - How back-door, shade tree, unprofessional is that? And lastly, their reserve prices are way over priced for multiple properties I bid on and did market analysis for. Needless to say, registering on that website and wasting a weeks worth of time trying to investigate properties there on auction was a total waste of time. Too bad I wasn't smart enough to come here and find these other crappy reviews first. Maybe my crappy experience can save the next person some headache. DO NOT be fooled by the low starting bid for a property - those guys are snakes and HUD should be ashamed of themselves for allowing HM to market their properties.
Response from ServiceLink AuctionMar 11, 2019
Hi Robert, I am very sorry to hear that you were frustrated by your experience on our website and with our company. I wanted to provide some information regarding how our auctions work. Bidding on behalf of the seller is a common auction practice in reserve auctions. The reserve price prevents the auction from being won by a bidder who offers a price lower than the price the seller is willing to accept. If the reserve price is not met, the seller may consider the highest offer received. In order to reach the reserve price bids may be placed on behalf of the seller. These admin bids provide guidance to buyers enabling buyers and sellers to achieve a mutually agreeable price. Reserves are set by the seller at a competitive price, many times below market value. We apologize for your recent negative experience. If there is anything we can help address in the future, please reach out to our team at 1-866-539-4173.



