ServerpartdealsReviews of serverpartdeals.com

Easy to buy. True to what the description. Great value. Very fast to ship after payment. The hard drives I bought had zero hours on them which matched the description.

I recently purchased a 24TB enterprise HDD from ServerPartDeals, and the entire experience exceeded expectations. The drive arrived a full day earlier than estimated, and I received frequent, real-time tracking updates throughout the shipping process, which gave great peace of mind—especially for an international order. What really stood out was the level of transparency and technical detail on their website. The product listings include comprehensive and reliable specifications, which is essential when purchasing enterprise hardware. A major deciding factor for me was the option to include duties and customs upfront with shipping. This made the process completely hassle-free—no surprises, no delays, and no additional paperwork. This alone sets them apart from many other sellers. They also included a Molex-to-SATA power adapter, which conveniently resolves the well-known Pin 3 (Power Disable) issue for enterprise drives in consumer systems. This level of attention to detail and understanding of real-world user needs is impressive. Overall, the entire process—from ordering to delivery—was smooth, transparent, and clearly designed with the customer in mind. I would not hesitate to purchase from ServerPartDeals again.

Quick shipping, very well packaged! It had to be formatted before I could use it but works like new without having to pay the price of a brand new one. I'm excited to have it added to my new server and I'll be back to buy another when I need to expand in the future.

Absolutely incredible. I want to point out that I initially received a defective product. The replacement was handled without any difficulty, and customer service is always quick and efficient in answering any questions. This is my first time ordering, and I will certainly continue to do so in the future. I should also mention that I am not in the United States, so I am even more impressed by their responsiveness and friendliness.

Drive arrived incredibly well packaged, and is as advertised. Prompt service, good business. Thanks.

I've purchased several hard drives through serverpartsdeals.com and have had great experiences. Good pricing, prompt shipping, and great service. I had to make a claim on one of the drives, and they sent replacement immediately.

I am giving this a 4-star rating because while the customer support was truly exceptional, the lack of clear upfront disclosure on import fees for international buyers creates unnecessary difficulty. I had to initiate an RMA for three defective SSDs. As an international customer, my biggest concern was avoiding being double-taxed on customs duties and VAT for the replacement shipment. The support team handled this flawlessly. They confirmed they would manage the customs declaration for the warranty return, provided a prepaid shipping label for the return, and were proactive in chasing the package when it was delayed in transit with FedEx. When the exact replacement drive was out of stock, I opted for a full refund. The dedication of the support team to resolve a complex, international warranty and customs issue was outstanding. The only reason it is not a 5-star review is the initial purchasing experience, where better transparency regarding international import costs is needed.

I have bought 2x 24TB hard drive, for a total of more than 1200 USD. Both of them were faulty, didn't even turn on and were unreadable by both NAS and PC. This scammy company asked ME to pay the shipping (100$, intl shipping) and also the dared to ask me to pay 30$ more. For what? I will never buy from them again and I am worried that I won't get my money back.