ServerorbitReviews of serverorbit.com

Contacted them before I ordered and they confirmed they had the drive in stock (new in factory box). When I attemped to expedite 4 business days later I was not able to get a solid response. Finally they confirmed it had not shipped and they did not have stock. So I asked to cancel. A waste of time.

I ordered 32GB DDR5 RDIMM from this website. The site claims the product is in stock, the site also claims that shipments happen within a day. It has been over a week and this site/store still has not shipped the product. I contacted Customer Support and they implied that another vender of that RAM spec was available and could be shipped. I said OK! It has been a calendar week now since the interaction with the customer service representative and still no action on this product. The website is blatantly lying and the customer service representative doesn't seem to be much better. The item isn't in stock (still as I'm writing this review the site says they have the product that they're not shipping to me) and they sure are not meeting any timeline of "most items ship in a day" it has been well over a week now. I have canceled the order to go to another vendor, because I actually want the hardware to show up at my door, go figure. The only good thing is that the site didn't charge my card/account so I don't have extra hoops in canceling the order that I wanted with regards to the funding. I told this company to cancel my order yesterday, so they turned around and processed it two hours after I told them to cancel, they then notified me 5 hours after that, that it was "sent." I don't trust that they sent it, I don't have a tracking number. This is a SHADY business with terrible service and doesn't listen to the customers when telling them to cancel orders that haven't been processed in over a week. I am beyond angry with these people at this stage.

After reading these reviews, I confronted ServerOrbit a few days after a purchase - note that this was pre-arrival. I also noticed on another site all 5-star reviews for several thousand entries - suspicious, right? I mentioned Better Business Bureau, Attorney General, etc. They noted it had already shipped. In 25 years of online purchases, I've never had a better condition used product, nor have I had it shipped this professionally. Greatest of kudos to ServerOrbit. To those here, shame on you with bad reviews.

They advertise products that they don't have. They say "same day shipping" then cancel the order 4 days later with no warning. Don't order from here if you need the part anytime soon, or ever.

Ordered cpu. Waited 5 business days and asked for update. Was told should be sending today (Friday) or Monday at latest. About an hour later I see my order is canceled and the cpu is listed on their site about $50 more. When I asked what was going on, was told my cpu failed in lab test. However, they have price match guarantee, and upped the price. Site also suggested they ship quickly. There is no way I should have had to contact them on the fifth business day of order for status.

Placed two orders and haven’t received either! The first was cancelled 3 weeks after placing the order with no explanation. I found out later they didn’t have the items in stock even thought they said they did. Recently placed another order to give them a second change. Confirmed through chat the items would ship this past Tuesday - and I paid for overnight. It’s now Saturday and it still hasn’t shipped and they have no update. This place is a scam.

Would give zero stars if I could. Ordered a couple hard drives and during checkout there are several payment options. I clicked on digital wallet because I prefer to use Google Pay, expecting a popup to come up during checkout. Instead, the order just completed and gave me no way to pay. I got an email the next day saying the status of my order was changed to "missing payment" with no instructions on how to complete payment. I messaged them using the messaging feature in the app (twice!), no response at all. Found the support email and emailed them, no response. HORRENDOUS CUSTOMER SERVICE, please don't ever shop here. I shouldn't have to beg to pay you.