Serverorbit is listed under Computers & Phones.
Serverorbit (serverorbit.com) has 55 customer reviews on Five Star Index, with an average rating of 2.0 out of 5.
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Tim B.
I ordered 2 HDD and a week later got an email stating my order had been canceled. No explanation, no apology, no suggestion of an equivalent, no upgrade to a better product they had on hand. That is not good customer service. Run, don't walk away from this seller.
Alejandro G.
Buyers Beware!! Do not buy from this company. This is the third time I’ve given them a chance, and the experience has been the same each time. They charge you immediately for your order but then deceive you with false promises they don’t fulfill. They claim the items are in stock—yet that’s not true. They also say your order will ship within a few days, which is also false. When you finally ask to cancel the order and the return of your money, they will tell you that they will return the money and good luck to you with that... I had to dispute the charge with my bank. Deceiving company, with very poor customer service. Never again!!!
Amber A.
I placed an order with Server Orbit and my credit card was charged immediately. Despite this, they cancelled the order claiming "non-payment." I reached out multiple times via email and their customer service chat, hoping to resolve the issue. Instead of helping, they told me I could re-order the part—at a higher price. We were tool down and had no choice but to place the second order. I followed up again to explain that our card had been charged for both the original order and the higher priced 2nd order. Their response from ETHAN in the customer service chat was "who cares about your statement" (I have a screenshot of this convo)—it was outright rude. Dismissive, condescending, and unwilling to investigate or acknowledge the issue. They’ve refused to issue a refund for the order they cancelled and have shown zero accountability. I’ve never encountered such hostile and unprofessional behavior from a company’s support team. Proceed with caution if you’re considering doing business with Server Orbit.
DavidRocker
We ordered several times for our proliant systems and never had any shipping or return issue. Overall, it was always good 👍
Joseph S.
This one of the best app, i have used, and i highly recommend
Richard P.
Ordered SSDs on a Wednesday paid extra for two day delivery as they were critically need ed for Friday... I checked with chat support that they were using UPS/FedEx and NOT USPS. Support confirmed Friday delivery. Confirmation email received, then nothing. Checked with them on Friday (should have done this on Thursday!) regarding tracking number - and they had not even shipped out yet. Promised for overnight delivery on Monday but I got the distinct feeling that they were clueless and did not actually have the SSDs in stock. Cancelled the order ! Ordered from a more reliable vendor for overnight Saturday delivery at significant extra cost - but far better peace of mind.... Will not order anything from them again
Michael E.
Ordered 24 drives on 6/26. On 8/6 after calls and emails, I received 10. They promised I'd have the others by late next week.....
Garrett
I had only a small transaction with the company but they were professional and quick with all the information I needed. I can honestly say that I am satisfied with our business together.
