SerengeteeReviews of serengetee.com

well i order my shirt ab months ago and still haven’t got it in the mail and was really excited but still haven’t received after they it will take a couple days it’s been months :(

I purchased from the company based on a targeted Facebook ad. I originally purchased a mystery pack of t shirts - the designs I received were cute and they were well made, however they were a little too small. I then purchased a mystery pack of tie dye t shirts. Since the first ones were too small I sized up to a medium. The shirts I received were a completely different style, cut and quality. They felt and looked like cheap hobby store t shirts - they didn’t have a brand, they were HUGE, boxy and rough to the touch. They were also expensive - $35 for two shirts. I reached out to them via email and Facebook. Initially they responded with a weak excuse about how it’s the dye that makes the t shirts feel that way. I asked to escalate to a manager. I was told I would be contacted but they closed my ticket (I know because I received the email asking to rate their service) and I was never contacted. I reached out multiple times on email and Facebook messenger. When I tried to make a comment on a public list of theirs, I was blocked from their page. Their service is horrible and the products do not look or feel at all like what they promise. Additionally, they are one of the stores that run “half off sales” by doubling their prices and then putting them on sale. The same pack of shirts I bought was $70 and deducted 50% two weeks after I purchased. Their business practices are shady and their customer support is terrible. Take your business elsewhere.