Sera LabsReviews of seralabshealth.com

Never received my product and was unable to get a response from the company.

Purchased face serum, received confirmation for entirely different product. Called. "Sr. Specialist" had no clue what the product was for as it was not on the website. Attempted to order correct product from her. Was quoted one price, charged for another. Attempted to purchase 2 products at the same time to save on shipping, was told that was not possible. Terrible experience. Will never order from you again.

When I went to check out one price was listed. But then when I got an email confirmation, I was charged almost $3.00 more. I don’t appreciate dishonesty. I will never order from this company again.

It’s now the second day and I still have not received ANY word on WHERE in the process my order is. I suggest taking lessons from Amazon on IMMEDIATE customer order confirmations: Is it on its way or not? Is it being prepared? Has it shipped yet, and if so, where’s the tracking number?

SERA LABS in Lewiston, Maine is a rip off! Don't be fooled by their ads on line. They do not give you what they say they are giving you. They get your money, send you a product that is inferior and when you try to return it, deduct money from your payment. As is any mail order for CBD , this is a product of HEMP, an Asian herb which does not have the same components as marijuana. The email/ad for the gummies did not list how many were in a package or how much mg's of CBD were in the gummies but offered a 100% money back guarantee so I thought I would give it a try. I ordered 6 bags for $139.95. I was shocked to get 10 gummies in a bag that only contained 20 mgs of CBD per gummie from hemp! I pay less for my medical marijuana gummies with much more CBD and THC! I was promised 100% money back guarantee and when I tried to return them the next day, they insisted on a $9.95 restock charge (which I will not pay). I spent $8.95 to send the product back insured mail and was then sent an email saying my credit card was credited $119.95.....they are trying to take $20.00! I don't know about you but I work hard for my money and I'm not going to let some company misrepresent their policy and product and then steal from me. I'm from Maine and can not conceive that anyone from Maine would try to do this so I'm thinking it has to be a scam company like the clothing scam in CA I got sucked into last year. The only way we as consumers can shut these places down is to report them and this is the perfect forum. Update: A little digging and I found out SERA LABS is out of Silicon Valley, CA...imagine that. Why would they use an address in Maine? Da! Let me take a guess.....b/c no one is stupid enough to order CBD gummies from Silicon Valley???? There are multipule complaints to the BBB if anyone else wants to complain.

These are way too expensive. I bought the same pack in Wegman's for half the price.

The service for this product is horrible. I have been overcharged and then I was treated as if I was trying to scam you guys. All I wanted to do was get it reversed you said it’s already been sent out there’s nothing you could do. I have a receipt that shows one price you guys charge me a different one. It’s awful I’m never ordering from you again.

I just checked out for $105 and you’re billing me $160… I will be launching a complaint with my credit card company and having this whole transaction notified