Sequencing.com Reviews | Read Customer Reviews of sequencing.com

Sequencing.comReviews of sequencing.com

4.5724 reviews
Wellness & Spa
680 E Colorado Blvd, Pasadena, California

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Sequencing.com

About Sequencing.com

Live Healthier, Happier, and LongerSequencing.com is the world’s largest platform for health-focused DNA insights, offering an unparalleled suite of advanced tools, reports, and guidance to help you understand your DNA and take meaningful action for your health and wellness. Our flagship service is 30x whole genome sequencing (WGS), which decodes ~100% of your genome with unmatched accuracy. It provides all-in-one genetic screening and analysis for over 15,000 conditions and medication reactions - no need to order multiple tests. All sequencing is performed in a CLIA-certified and CAP-accredited clinical laboratory located in the United States. Our easy-to-use at-home kit requires just a simple mouth swab - no blood or needles. We provide free worldwide shipping , and turnaround time from when the laboratory receives your kit to when you receive your results is usually under 8 weeks. Once your genome is sequenced, you'll unlock access to 100+ personalized reports and apps covering nearly every area of health, including longevity, disease prevention, medication response (pharmacogenomics), rare disease risk, mental health, sleep optimization, brain health, nutrition, ancestry, and more. We also offer an optional subscription service that provides monthly updates to your analysis and reports based on the latest research and discoveries and includes access to advanced features such as Sequencing AI, your personalized guide to your results.Whether you're sequencing your genome or uploading existing DNA data, we also provide free DNA data storage . Privacy You Can Trust We are committed to protecting your privacy with our Privacy Forever policy. You own your DNA data, and we ensure it remains safe, secure, and private throughout your life. We never sell your data, never share it with insurance companies, pharmaceutical companies, or government agencies , and we do not conduct research using your DNA data . We are HIPAA-compliant and certified under the US-EU-UK-Swiss Dat

Sequencing.com (sequencing.com) has 724 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Website: sequencing.com
Category: Wellness & Spa
Location: Pasadena, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 98% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Sequencing.com reviews

Showing 599 reviews with 5 stars · Clear filters

tom
Nov 10, 2020
beautiful and wonderful site very…
beautiful and wonderful site very useful information and great people working behind the scene.
Response from Sequencing.comNov 10, 2020
Thank you for your review!
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Sophia M.
Nov 8, 2020
Quick and friendly reply
Quick and friendly reply, addressing my exact question and problem!
Response from Sequencing.comNov 10, 2020
Hi Sophia - Thank you for your review.
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Julie U.
Oct 21, 2020
Excellent service
I find sequencing. Com exceptional in their customer service, they even zoom with you to help you out..... I've had to learn a lot from scratch and they have been super helpful. I use my dante data but sequencings files provide so much info.... Genome explorer, genome overview and input analysis have been an insight that's like winning the lottery health wise..... And proved quickly correct by supplements and avoidance correct vitamins, amino etc...... When you are disabled with so many different symptoms you want to do everything you can to help yourself..... So knowing things like your body doesn't turn carnitine into retinol, why your body treats iron like poison and that you have genetic intolerances is absolutely invaluable. It makes you understand why you have traits and symptoms of the diseases you are pathogenic for..... Honestly..... I think this information has given me a future to look fwd to.
Response from Sequencing.comOct 22, 2020
Thank you for your thoughtful feedback and review!
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CJ
Jun 21, 2020
Ordered more genome testing for entire family
Paid for my genome to be sequenced. Was simple process and they did terrific job. Learn new information about my self with the reports I now receive every month. Favorite is wellness reports. I ordered additional genome testing from sequencing for my daughter’s family and my two sisters. One thing they can do better is to warn us if their website is going to undergo maintenance because I tried to access a report the other night but could not for an hour because they were updating the website and I could not sign in during the update. Not such a big deal but would be nice to receive warning ahead of time.
Response from Sequencing.comOct 22, 2020
Thank you for your review.
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Ashleigh
Jun 15, 2020
Delivered what was ordered
Sequencing's whole genome sequencing test delivered as promised by the company. Received my genome in 6 weeks. Detected i carry sveral diseases i didn't know about. Found this company to be trustworthy.
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Jack M.
Jan 30, 2020
Happy with their genome reports for health
Update November 2020: I continue to use sequencing several times a week primarily for the genome explorer app. Got my genome data into sequencing.com by using the import from lab they have so it was easy. Nice to not have to download the genome files because of their size and just import from lab into my account. have used their health apps and pleased with extensive info i got. Tried several other sites like prometheus but amount of info is very small compared to sequencing. Very happy with them.
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Patricia
Jan 29, 2020
Works very well and helped me learn about my genes
i've had a lot of questions about my test from 23andme and got answers using their gene reports. had one issue with downloading a report that was resolved by support. highly reputable company.
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