Syl
Support is always quick to answer any…
Support is always quick to answer any questions I have had.
Response from Sequencing.comMay 26, 2023
Hi Syl - Thank you for your review.

Live Healthier, Happier, and LongerSequencing.com is the world’s largest platform for health-focused DNA insights, offering an unparalleled suite of advanced tools, reports, and guidance to help you understand your DNA and take meaningful action for your health and wellness. Our flagship service is 30x whole genome sequencing (WGS), which decodes ~100% of your genome with unmatched accuracy. It provides all-in-one genetic screening and analysis for over 15,000 conditions and medication reactions - no need to order multiple tests. All sequencing is performed in a CLIA-certified and CAP-accredited clinical laboratory located in the United States. Our easy-to-use at-home kit requires just a simple mouth swab - no blood or needles. We provide free worldwide shipping , and turnaround time from when the laboratory receives your kit to when you receive your results is usually under 8 weeks. Once your genome is sequenced, you'll unlock access to 100+ personalized reports and apps covering nearly every area of health, including longevity, disease prevention, medication response (pharmacogenomics), rare disease risk, mental health, sleep optimization, brain health, nutrition, ancestry, and more. We also offer an optional subscription service that provides monthly updates to your analysis and reports based on the latest research and discoveries and includes access to advanced features such as Sequencing AI, your personalized guide to your results.Whether you're sequencing your genome or uploading existing DNA data, we also provide free DNA data storage . Privacy You Can Trust We are committed to protecting your privacy with our Privacy Forever policy. You own your DNA data, and we ensure it remains safe, secure, and private throughout your life. We never sell your data, never share it with insurance companies, pharmaceutical companies, or government agencies , and we do not conduct research using your DNA data . We are HIPAA-compliant and certified under the US-EU-UK-Swiss Dat
Sequencing.com (sequencing.com) has 724 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Showing 599 reviews with 5 stars · Clear filters
Syl
Support is always quick to answer any questions I have had.
Response from Sequencing.comMay 26, 2023
Hi Syl - Thank you for your review.
James
Ryan provided excellent customer service and went above and beyond. As a result I will certainly recommend your business in the future.
Response from Sequencing.comMay 26, 2023
Hi James - Thank you for your review.
Theresa
Logan was great and easy to work with
Response from Sequencing.comMay 26, 2023
Hi Theresa - Thank you for your review.
S Q.
Just got my first health scan results and let me tell you, it’s mind blowing. This makes getting my genome sequenced so worth it. Seriously, if you’re into knowing more about your health and like keeping up with the latest science, you’re gonna love this. Here’s the deal - once your genome is all sequenced up, health scan keeps an eye on the newest scientific research that’s related to your genes. I now have my own health bodyguard! And the best part? It’s super easy to use. I’m no tech whiz, but I got the hang of it in no time. They’ve got this simple interface and the updates are even color coded based on how relevant they are to my health. They just made health scan available and it has already alerted me about research that was published last week (last week!!!) that is important for me to know about because it’s about my risk for a disease related to a change I have in a gene. I would have never known about this and i found out within a week of the study being published. It is really that valuable. I feel a lot safer now that i know health scan is always going through all the new research and alerting me whenever there is something I should know about. If you’re keen on staying ahead of the curve when it comes to your health, you gotta give this a try.
Response from Sequencing.comMay 18, 2023
Hi S - Thank you for your review. We recently launched Sequencing Health Scan and are happy to hear you've found it useful.
Shanna B.
I bought 3 kits, 2 for my medically complex children and 1 for myself and honestly I was dreading that I would regret it the entire time but I couldn't be more pleased. It was worth every penny. The process went quicker than each step showed. They were easy to reach and quick to respond. The reports are thorough and easy to understand. And most importantly I got much needed answers 💜 I recommend it at every opportunity.
Response from Sequencing.comMay 18, 2023
Hi Shanna - Thank you for your review. We're so happy to hear that our genome sequencing and reports provided the answers you were looking for. We wish you and your children the best going forward.
Terri L.
Logan was very knowledgeable and professional. I spent 1 hr trying to figure out what he told me was the correct way. He was awesome
Response from Sequencing.comMay 18, 2023
Hi Terri - Thank you for your review!
Savour the V.
A very impressive company. The staff answer questions thoughtfully and genuinely. When you think how busy they must be, bearing in mind that they are at the forefront of innovation, this considered communication is even more impressive. I suspect everyone reading this review has experienced companies that don't reply, or seem terse. So it's lovely to speak to genuine, caring staff, who value you. Best wishes
Janet K.
Logan has spent incredible time with me explaining the workings of the website, as well as the incredible amount of data involved with understanding the genes & variants & mutations. He is an absolute pleasure. I am doing allot of research about rare diseases that run in my family and so my questions are very unique. Especially since my sister just passed away from a rare disease that runs in families. I require detailed explainations to better understand how to interpret the data. I am sharing the website with friends and family so they to can see the benefits of understanding their risks for certain diseases and take steps to improve their life and maybe decrease their risks of actually getting the diseases. Logan helped me understand how the company handles new data and lab results when they are available about new illnesses. It has been a pleasure emailing and speaking to the incredbile staff at Sequencing.com.
Response from Sequencing.comMay 13, 2023
Hi Janet - Thank you for your review!