Cherie P.
I am new to sequencing.com
I am new to sequencing.com. So far, so good.
Response from Sequencing.comOct 20, 2023
Hi Cherie - Thank you for your review.

Live Healthier, Happier, and LongerSequencing.com is the world’s largest platform for health-focused DNA insights, offering an unparalleled suite of advanced tools, reports, and guidance to help you understand your DNA and take meaningful action for your health and wellness. Our flagship service is 30x whole genome sequencing (WGS), which decodes ~100% of your genome with unmatched accuracy. It provides all-in-one genetic screening and analysis for over 15,000 conditions and medication reactions - no need to order multiple tests. All sequencing is performed in a CLIA-certified and CAP-accredited clinical laboratory located in the United States. Our easy-to-use at-home kit requires just a simple mouth swab - no blood or needles. We provide free worldwide shipping , and turnaround time from when the laboratory receives your kit to when you receive your results is usually under 8 weeks. Once your genome is sequenced, you'll unlock access to 100+ personalized reports and apps covering nearly every area of health, including longevity, disease prevention, medication response (pharmacogenomics), rare disease risk, mental health, sleep optimization, brain health, nutrition, ancestry, and more. We also offer an optional subscription service that provides monthly updates to your analysis and reports based on the latest research and discoveries and includes access to advanced features such as Sequencing AI, your personalized guide to your results.Whether you're sequencing your genome or uploading existing DNA data, we also provide free DNA data storage . Privacy You Can Trust We are committed to protecting your privacy with our Privacy Forever policy. You own your DNA data, and we ensure it remains safe, secure, and private throughout your life. We never sell your data, never share it with insurance companies, pharmaceutical companies, or government agencies , and we do not conduct research using your DNA data . We are HIPAA-compliant and certified under the US-EU-UK-Swiss Dat
Sequencing.com (sequencing.com) has 724 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Showing 599 reviews with 5 stars · Clear filters
Cherie P.
I am new to sequencing.com. So far, so good.
Response from Sequencing.comOct 20, 2023
Hi Cherie - Thank you for your review.
Mark
I got a prompt reply.
Response from Sequencing.comOct 20, 2023
Hi Mark - Thank you for your review.
Jean Marie Y.
Very generously responded immediately with a replacement test kit I had misplaced over a year ago.
Response from Sequencing.comOct 20, 2023
Hi Jean - Thank you for your review.
Maybritt A.
God og venlig service - bedste anbefalinger
Response from Sequencing.comOct 16, 2023
Hi Mai-britt - Thank you for your review.
Katie
The agent was prompt and friendly. Very helpful! I was totally happy with the result.
Response from Sequencing.comOct 10, 2023
Hi Katie - Thank you for your review.
Rebekah B.
Logan and all the staff are wonderful and thorough! Always respond quickly, and a re helpful!
Response from Sequencing.comOct 10, 2023
Hi Rebekah - Thank you for your review.
J F.
Pretty good custom service, quick respodn and help. Also good offers, so you can combine reports and membership with discounts.
Response from Sequencing.comOct 9, 2023
Hi J Fi - Thank you for your review.
Patti
I received an invoice for a plan with Sequencing.com and realized that I wasn't using it enough to justify the cost. I asked that they cancel my plan effective immediately, believing that I would be out the cost of the final invoice. Within a short while, Ryan contacted me, explained that my plan had been converted to the free one and a refund for the latest invoce had been made. Wonderful response!
Response from Sequencing.comOct 9, 2023
Hi Patti - Thank you for your review.